Highlands Residential Mortgage, Denton, TX
A Higher Standard of Lending
Denton, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Our refinance experience was smooth and efficient from start to finish!
Reply from Johnny Hinchey
April 13th, 2026 02:30 PM
I'm grateful for your feedback, Katherine. It's nice to know that your refinance experience was smooth and efficient. If there's anything else you need or any questions you have, please feel free to reach out.
communication and availability to talk to staff and resolve any issues
Reply from Johnny Hinchey
April 10th, 2026 03:40 PM
Thank you for sharing your thoughts, Walter. I am glad to know that the communication and availability of staff met your needs. If there's anything else you might need or additional questions arise, please feel free to reach out.
Johnny was so helpful and made it a speedy and comfortable experience
Reply from Johnny Hinchey
April 9th, 2026 05:33 PM
I appreciate your kind words, Jerry. I'm pleased to hear that I could make your experience both speedy and comfortable. If there's anything more I can assist you with, don't hesitate to reach out.
the quick response time from the whole team was very helpful
Reply from Johnny Hinchey
April 7th, 2026 01:24 PM
I appreciate you taking the time to mention the quick response time, Katelyn. I’m glad to hear that it was helpful for you. If you have any further questions or need assistance, feel free to reach out at any time.
everyone went out of their way to make sure our mortgage application was reviewed as promptly as possible.I would recommend that you do not tell clients that you have all the data needed until you are sure that you do in fact have all the data...
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Reply from Johnny Hinchey
April 6th, 2026 01:00 PM
I appreciate your feedback, Jeffrey. I'm committed to ensuring the mortgage application process is as efficient as possible, and I'm glad to hear our team worked to review your application promptly. I understand the importance of clarity when...
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Johnny was very informative with the loan process throughout the client's build process and made it easy for them to pre-qualify. He was readily available when we had any questions. It was nice that he attended the closing also!
Reply from Johnny Hinchey
April 2nd, 2026 03:47 PM
Thank you for sharing your experience, Paula. I'm glad I could assist with the loan process and that you found it easy to pre-qualify. Being available for any questions and attending the closing are just part of ensuring everything goes smoothly....
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Very professional and friendly service. They were available to answer questions even outside of regular hours, including weekends. All required documents were prepared in advance, making the closing process smooth, fast, and stress-free.
Reply from Johnny Hinchey
April 2nd, 2026 03:07 PM
I'm glad to hear that you found the service both professional and friendly, Blandina. Being available to answer your questions and ensuring a smooth, stress-free closing process are important to me. If there's anything else you need, please...
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Great communication . Direct steps given to make it fast and easy to complete what was needed .
Reply from Johnny Hinchey
April 1st, 2026 03:49 PM
I'm pleased to know that you found the communication effective, Vance. Providing clear steps to simplify the process is always my goal. If there's anything else you need or any further assistance required, feel free to get in touch.
Johnny's response time to my call was under 1 hour and provided the information I needed in a short period of time.
Reply from Johnny Hinchey
March 25th, 2026 07:37 PM
I'm glad to hear that you found my response time prompt and that I could provide the necessary information quickly, Juanita. If you have any more questions or need further assistance, please feel free to reach out at any time.
Johnny was great I highly recommend using him for your next purchase.
Reply from Johnny Hinchey
March 25th, 2026 05:22 PM
I appreciate your recommendation, Austin. It's rewarding to know you had a positive experience. If you're ever in need of assistance with future purchases or have any questions, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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