Highlands Residential Mortgage, Denton, TX
A Higher Standard of Lending
Denton, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Johnny Hinchey guided us through the whole process, always very friendly, professional and super helpful. He made sure to let us know he was always available for anything we needed and responded quickly. Thank you
Reply from Johnny Hinchey
December 31st, 2024 03:09 PM
Dina, you and Gina were great to work with. I am so glad we found a great solution that will help now and done the road. Thanks for the kind words please make sure you reach out anytime you need us. We will be here for you.
I just don't like the back and forth emails I think something as big as a mortgage should be more personal the communication was good between us and John it's just the system itself I did not care for felt like I had to hurry and sign as all...
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Reply from Johnny Hinchey
December 26th, 2024 06:30 PM
Gosh sorry you felt that way Natalie, Obviously I missed the mark in communicating. Extended build job do seem that way sometimes as nothing really happens for months then there is a push at the end. I wish we could have met for coffee and...
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Johnny Hinchey was great very informative very on it at all times for us! I gave a 4 because of the system itself self it’s all electronic and for me just felt impersonal I think something as big as a mortgage should be more personal.
Reply from Owner
October 14th, 2025 12:00 AM
Thanks for the kind words. Glad you found my guidance informative and my time accessible for you.. Please feel free to reach out anytime. I will pass the 4 along to our IT folks so that maybe they can elevate the level of service. I
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Johnny Hinchey was very helpful in providing detailed information about the services they provided, explaining the process and the different mortgage options to make the purchase of our new home less daunting and a very pleasant experience!...
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Reply from Owner
October 14th, 2025 12:00 AM
Wahoooo!... thanks for taking time to do the review but to provide this detail for others to see is awesome. We are so glad you had such a great experience and felt well taken care of. Like I said at closing anything you need to have a question...
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Johnny was very helpful in providing detailed information about the services they provided, explaining the process and the different mortgage options to make the purchase of our new home less daunting and a very pleasant experience! He and...
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Reply from Johnny Hinchey
December 26th, 2024 06:15 PM
Ahhhhh... Thanks Cynthia for the kind words. Glad you found our service top notch. It was so nice getting to know you both. Like I said at closing please make sure and send me your tax notice in May and call me with anything you need. I will...
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The fast and amazing work put into getting us into our dream home
Reply from Johnny Hinchey
December 26th, 2024 06:31 PM
Right on Antonio... you deserved it!... Thanks for trusting us and allowing us to come along side of you and make it happen! Like I said at closing we are just a call away anytime you need us.
Amazing place to work with . Great experience.
Reply from Owner
October 14th, 2025 12:00 AM
Right on Right on!
Don't be a stranger reach out anytime you need us we will be here for you.
Once again, John gets it done when others couldn't. This file was a beating and, after bouncing around and hurdle after hurdle, my Clients got their keys. What more can you ask?
Thanks Again, John!
Reply from Johnny Hinchey
December 25th, 2024 06:06 PM
Hey Marc, thank you for the amazing 5-star review. I'm thrilled to hear that your clients got their keys and that we were able to overcome all the hurdles together. Your feedback means a lot to me and the entire Highlands Residential Mortgage,...
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Johnny was great to work with and extremely reaponsive. he sat with us in the room during signing and made himself available for any questions that may have come up during that process.
Reply from Johnny Hinchey
December 25th, 2024 05:46 PM
Hey Kyle, I appreciate the time you took to leave such a great review! I'm thrilled to hear that you found our time together beneficial. I always strive to make myself available to answer any questions and make the process as smooth as possible....
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Johnny always took the time to answer any and all of our questions. He explored multiple programs with us until he found one that met our needs. He helped us close in a very tight window.
Reply from Johnny Hinchey
December 24th, 2024 12:57 PM
Hey Daniel! Thanks for the fantastic 5-star review. I'm thrilled to hear that you're pleased with the service I provided. Your satisfaction is my top priority, so I'm glad to hear that I was able to help close your mortgage in a tight window....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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