Fort Worth, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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First time buying a home is stressful. Education on the process was great. There were a lot of documents that needed submitted and a list of documents would have been helpful instead of several emails requesting the same information. The emails...
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Reply from Linda Mister
May 4th, 2025 01:18 PM
Thank you, Elizabeth, for sharing your experience as a first-time homebuyer. I'm glad the educational aspect of the process was beneficial to you. I apologize for any stress caused by the document submissions and email correspondence. Your...
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Linda and her team were very quick to communicate and very clear about what was needed from us to make our home purchase a blessing, rather than a curse. They even walked us through various hypothetical scenarios that we suggested. It gave...
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Reply from Linda Mister
May 3rd, 2025 01:04 PM
I'm thrilled to hear that our communication and guidance helped make your home purchase a positive experience. It was a pleasure working with you and assisting with the important decisions for your family. Thank you for your kind words and...
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For months before I actually began house-hunting, Leslie was busy helping me improve my credit score and preparing me for my eventual home loan -she was not only communicative and informative: she went above and beyond to ensure I had access...
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Reply from Leslie Isbell
April 27th, 2025 05:10 AM
I'm thrilled to hear that your home-buying journey was a positive experience. It was a pleasure working with you to improve your credit score and explore first-time home-buyer programs. Thank you for your kind words and recommendation; I'm...
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Lack of communications
Reply from Linda Mister
April 25th, 2025 10:07 AM
We apologize for the lack of communication you experienced, Joshua. Ensuring clear and timely communication is important to us. Please feel free to reach out directly so we can address your concerns and improve your experience.
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Linda and team were extremely responsive and answered our questions. They helped us creatively think through all loan options using my husband's VA benefits to get our family to the best spot. Thank you Linda and team!
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Reply from Linda Mister
April 18th, 2025 11:57 AM
I'm thrilled to hear that you had a positive experience with our team. It was a pleasure assisting you and your family in exploring all loan options using your husband's VA benefits. Thank you for your kind words, Brittany!
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The Highlands Team took amazing care of us along the entire process!! 5 stars across the board!!!
Reply from Linda Mister
April 14th, 2025 10:55 AM
I'm thrilled to hear that you had such a positive experience with the Highlands Team. It was a pleasure assisting you throughout the process. Thank you for your kind words and the 5-star rating!
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They helped us get everything done quickly that we needed to complete the buy of our new home. No matter what was thrown our way they knew how to handle it.
Reply from Linda Mister
April 2nd, 2025 11:55 PM
I'm thrilled to hear that we could assist you efficiently in buying your new home. It was a pleasure to help navigate any challenges that arose. Thank you for your kind words and trust in Highlands Residential Mortgage, Ltd.
Leslie was so knowledgeable and took time to explain everything, she was very patient with my wife and I. If at anytime we had a question she would answer right away and she just made the process so easy to understand and we are extremely happy...
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Reply from Leslie Isbell
March 31st, 2025 12:47 PM
I'm thrilled to hear that you found the mortgage process easy to understand and that you were happy with my assistance. It was a pleasure working with you and your wife. Thank you for your kind words and trust in Highlands Residential Mortgage,...
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Linda and her team are doing an outstanding job by providing the best quality work , they took care of my loan very professionally and fabulous.
Reply from Linda Mister
March 30th, 2025 02:42 PM
I'm thrilled to hear that you found our work outstanding and that we were able to handle your loan professionally. It was a pleasure to assist you, and your feedback is greatly appreciated.
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Shoutout the Linda , and her Amazing team, Leslie, Ashley for taking care of my loan and giving me an outs job until the closing date.
Reply from Linda Mister
March 28th, 2025 11:06 AM
I'm thrilled to hear that you had a positive experience with our team. It was a pleasure assisting you with your loan, and I'm glad Leslie, Ashley, and I could support you throughout the process. Thank you for your kind words.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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