Fort Worth, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Leslie is very good at her job and guided the borrowers well throughout the process. I appreciate her professionalism, timely communication and she always closes on time!!
Reply from Leslie Isbell
June 14th, 2025 03:18 PM
I'm thrilled to hear about your positive experience. It was a pleasure guiding you through the process, and I appreciate your kind words about my professionalism and communication. Thank you for your trust in me and Highlands Residential Mortgage,...
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From our first communication until closing, Linda and her INCREDIBLE team were amazing!They answered every question we had along the way and helped us at every turn. While I have heard that buying a house is a very painful and stressful process,...
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Reply from Linda Mister
June 14th, 2025 12:38 AM
I'm delighted to hear that your first home buying experience was pleasant and memorable. It was a pleasure assisting you, and I'm grateful for your kind words and recommendation. Thank you for choosing us, and I look forward to potentially...
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Quick responses to my questions and concerns, made process vey simple.
Reply from Linda Mister
June 12th, 2025 02:53 PM
I'm glad to hear that my quick responses helped make the process simple for you. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your positive feedback.
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My parents used team Mister when they moved to TX. When we were ready to purchase our 1st home, my dad sen me Team Mister's contact info. We filled out the online form and withing 20 minutes Linda called. We had a pre-approval that night! Our...
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Reply from Linda Mister
June 12th, 2025 02:12 PM
I'm thrilled to hear that your home buying experience was quick and easy. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for choosing Team Mister at Highlands Residential Mortgage.
All the helpful directions and help when we had
Reply from Leslie Isbell
June 12th, 2025 02:04 PM
I'm glad the directions and assistance provided were helpful for you. If there's anything else you need or any concerns you'd like to discuss, please feel free to reach out. Thank you for your feedback and the opportunity to assist you at Highlands...
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Walking me through the steps. Also, helping me out with the IRS.
Reply from Leslie Isbell
June 12th, 2025 12:30 PM
I'm glad to have been able to assist you through the process and provide support with the IRS. Your satisfaction is important to me, and I am pleased to know that I could help you. Thank you for your kind review.
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with The exception of Rae Lyn the entire experience with highland was disappointing at best.
Reply from Linda Mister
June 10th, 2025 11:33 AM
We appreciate your feedback, Kasey. It is concerning to hear about your disappointing experience with us. We value your input and are committed to improving our services. If there are specific issues you'd like to discuss, please reach out...
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Leslie was amazing, great at comunicating!
Reply from Leslie Isbell
June 5th, 2025 02:27 PM
I'm thrilled to hear that you had such a positive experience with my communication. It was a pleasure working with you, and I appreciate your kind words.
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I cannot say enough about how awesome of an experience it has been to work with Linda and her team ! They made our dreams come true !!
Matilde helped me so much, was very responsive and went above and beyond to make sure I had all the support I neede.
Reply from Matilde Benavides
June 3rd, 2025 01:14 PM
I'm thrilled to hear that I could provide you with the support you needed. It was a pleasure assisting you, and I truly appreciate your kind words.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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