Fort Worth, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
There just seemed to be a lot of miscommunication for this transaction.
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The whole loan process was all new to me. I feel like I learned from this experience. Everyone I worked with at Highland Mortgage was very helpful. I had nothing but excellent customer service.
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It appears that Linda did well on her end and was diligent to get things done. Her team was not so accommodating. The process was very stressful, drawn-out and quite discouraging at times not knowing from one minute to the next if my family...
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Very happy with the team Matilde thanks for your patience and making dream to reality
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The process was easy and was kept informed through out.
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communication as to where in the process, things could be a little clearer on timeframe of waiting periods toward end but overall happy and appreciate it.
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This entire process couldn't have been any easier, in my mind. Linda and her team did a WONDERFUL job and I very much appreciate the level of communication and knowledge that we saw from this entire team. Great job!!
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Camunacation
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I would not recommend Highlands Residential Mortgage to any of our friends or family. This team does not communicate, lost our financial documents, attempted to change the terms of our mortgage several times, lied to us about our closing date,...
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Great communication from the very beginning!! Always helpful
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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