

Mutual of Omaha Mortgage, Decatur, AL
Decatur, AL

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort... Show More
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closed
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8 AM to 6 PM
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8 AM to 6 PM
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Reviews from Web
Chandler listened and understood the communicationes I had previously with New American Funding. And was doing all he could to deliver service recovery even though the issues were not even his.
Reply from Chandler Livingston
November 28th, 2024 08:07 PM
I'm glad to hear that you felt heard and understood, Richard. It's important to me to provide the best service possible for my clients, even if it means picking up where others left off. I'm committed to ensuring any issues are resolved promptly...
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Quick response
Reply from Chris Borden
November 27th, 2024 06:30 PM
Thank you for the feedback, Linh. I'm glad to hear that you found my response time satisfactory. At Mutual of Omaha Mortgage, we always aim to make the process as efficient as possible for our customers. Your rating of 4.16 stars is appreciated....
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Mutual of Omaha made our refinancing process so easy and simple. JD was the best to work with. I highly recommend them him!
Reply from Owner
December 13th, 2024 07:05 PM
We’re so grateful for your review, Jamie! It’s always our goal to make the process as easy as possible.
Communication
Reply from Chris Borden
November 23rd, 2024 12:45 PM
I'm delighted to hear your positive feedback, Ruth. Communication is a key aspect of our work at Mutual of Omaha Mortgage, and I'm glad that it resonated with you. Your kind 5-star rating is greatly appreciated. It was my pleasure to assist...
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Very professional and made it as easy as possible
Reply from Chris Borden
November 20th, 2024 01:31 PM
Hi Jayme! I'm thrilled you had such a positive experience with Mutual of Omaha Mortgage. Making the process as easy as possible for you is always my top goal. I greatly appreciate your 5-star review. Thank you for choosing us for your mortgage...
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Communication was great. He answered all my question in a timely manner.
Reply from Aaron McGill
November 19th, 2024 11:35 AM
I'm thrilled to hear that you felt the communication was great, Nicholas. It's a top priority for me at Mutual of Omaha Mortgage to remain accessible and provide timely responses to all questions. Your positive feedback and high rating are...
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Chris was informative and honest with me from the first day I spoke with him and throughout the entire process to closure. Much to my surprise, the duration for the process was less than I expected. I believe that is due to Chris and his team...
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Reply from Chris Borden
November 15th, 2024 02:15 PM
I'm incredibly pleased to hear your positive feedback, Toni. It's always my primary goal to ensure that the loan process is as straightforward and seamless as possible for my clients. I'm glad to know that you felt comfortable and reassured...
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Process was easy, communication was great! Took a little longer than I expected however I understand there is a lot to cover with mortgages.
Reply from Chris Borden
November 10th, 2024 01:32 AM
I appreciate your feedback, Jason. It's wonderful to hear that you found the process easy and communication effective. In the mortgage world, making sure everything is correctly done often requires extra time, but rest assured, we're constantly...
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everything was quick and easy
Reply from Austin Kretzer
November 7th, 2024 04:32 AM
Glad to hear that you found the process quick and easy, Arnold. I'm pleased that your experience with Mutual of Omaha Mortgage was a positive one. Your feedback is valuable and encourages us to maintain our high level of service. Thank you...
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In this process, I had some challenges and Chris and his team worked hard to make sure that I received this refinance. It took a little longer than I expected but overall they did a great job.
Reply from Chris Borden
November 3rd, 2024 10:51 AM
Hey Harley, thank you for leaving such a thoughtful review. We're so glad to hear that despite some challenges, you were pleased with our efforts. We always strive to satisfy our customers, even if it means going the extra mile or investing...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org