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Guild Mortgage - Ukiah, Ukiah, CA
Ukiah, CA
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve...... Show More
Location & Business Hours
Friday
8:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
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Reviews from Web
Cassie is a class act and takes care of things BEFORE they have a chance to become an issue. Highly recommend
Reply from Cassie Troup
March 26th, 2026 06:17 PM
I'm grateful for your kind words, Clint. Taking proactive steps to manage potential issues is something I prioritize. It's rewarding to know you found my service effective. If there's anything else I can assist you with, please don't hesitate...
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Wonderful experience working with Cassie. Highly recommend!
Cassie was on top of everything, it made for a very smooth transaction. We even were able to close early.
Reply from Cassie Troup
February 19th, 2026 05:17 PM
I'm glad to hear that everything went smoothly, Audrey. Being proactive and ensuring early closures are important aspects of my work. If you have any more questions or need assistance in the future, feel free to get in touch.
Cassie is excellent , very knowledgeable... she answers all my questions.
Reply from Cassie Troup
February 13th, 2026 09:21 PM
I'm glad to hear that you found my assistance helpful and informative, Leticia. Being available to answer all your questions is important to me. If you ever need more information or further assistance, don't hesitate to reach out.
Cassie Troup answered all of my questions and checked in on me to make sure I was feeling good about my decision.
Reply from Cassie Troup
December 12th, 2025 06:34 PM
I appreciate your feedback, Christopher. I'm really glad to know that I could assist you by answering your questions and checking in during the process. Ensuring you're comfortable with your decisions is important to me. If you need any further...
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There were opportunities for better communication during the process to explain why progress slowed way down from the pace it began and why several extra pieces of documentation were demanded, so frustrations flared. In the end, some confusion...
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I am thankful that Cassie is on top of whats going on and notified me of a better interest rate. The process for the most part was easy. I certainly understand more from going through this refi.
Reply from Cassie Troup
November 7th, 2025 04:18 PM
I'm pleased to know that you found the refinancing process straightforward, Angela. Keeping you informed about better interest rates is something I strive for, and I'm glad it helped. If you have any questions or need further assistance, don't...
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Guild Mortgage - Cassie Troup has received a review with 5 star rating from Adrian G
Cassie was very great and very helpful throughout the whole proces, every question we had she answere. She worked very hard for us to be able to get our home and we will always appreciate her for all her work and time spend doing so.
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Reply from Cassie Troup
November 5th, 2025 03:26 PM
I'm grateful for your kind feedback, Adrian. It's rewarding to know that my efforts helped you through the homebuying process. Answering your questions and supporting you in getting your home was my pleasure. If there's anything more I can...
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Communication was good until the tram got involved then it was pure incompetence. Escrow dropped the ball multiple times missed deadlines. No urgency on anyones part. Getting run around answers never answering the actual question. When issues...
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Reply from Cassie Troup
October 22nd, 2025 05:15 PM
We apologize if you have experienced any inconvenience. Customer service is the highest priority to us. While some aspects were beyond our team’s control, with outside teams such as escrow, we take your inconvenience seriously and we’d like...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Financial Services
Year Started
2024
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 2379639
Disclaimer
We are licensed to do business in the state of California. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;
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