Ruoff Mortgage - Greenwood, IN
Greenwood, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Our loan officer, Mark, was great to work with every step of the way
Donnie Dodson, Ruoff Mortgage has received a review with 5 star rating from Ben T
Reply from Owner
December 3rd, 2025 03:44 PM
Thank you, Ben, for the 5-star rating. I appreciate your support!
Donnie communicated with me very well and got back to me very quickly. Clear,
quick communication was a great part about working with Donnie.
Reply from Donnie Dodson, Ruoff Mortgage
November 30th, 2025 04:41 PM
I'm glad to know that my communication met your expectations. Keeping things clear and timely is important to me, and I'm pleased it made your experience a positive one. Thank you for sharing your feedback, Ben.
Jamie Stephenson, Ruoff Mortgage has received a review with 5 star rating from Allison R
Reply from Owner
April 18th, 2026 10:47 AM
I appreciate the rating, Allison. It’s great to know that my efforts at Ruoff Mortgage made a positive impression. If there's ever anything else you need, I'm here to assist.
Jamie (and Toni) were very pleasant to work with. clear and concise communication. I am a first time home buyer and she walked me through every step and explained things well. I had some other stressors, but this mortgage process was not at...
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Reply from Jamie Stephenson, Ruoff Mortgage
November 28th, 2025 05:56 PM
It's wonderful to hear that the mortgage process was a smooth part of your first home buying experience, Allison. Guiding you through each step and ensuring clear communication is something I always strive for. I'm glad I could alleviate some...
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Mike Wise, Ruoff Mortgage
Mike Wise, Ruoff Mortgage has received a review with 5 star rating from MELISSA M
for
Mike Wise, Ruoff Mortgage
Everything was explained in ways that I could easily understand. I didn't feel like I had to do any of my own "research" about the process.
Reply from Mike Wise, Ruoff Mortgage
November 26th, 2025 12:17 PM
I'm glad to hear that the explanations made everything easy to understand for you, Melissa. It's important to me that you feel confident in each step without needing to do extra research on your own. If there’s anything else I can assist with...
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when we started the process the amount i needed to get out of my house to clear my window loan and home loan and come close to no money to table. I was giving one number for that to happen and when we came to the day before to closing the windows...
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Reply from Jamie Stephenson, Ruoff Mortgage
November 25th, 2025 04:15 PM
Jason, I understand how stressful it can be when things don't go as planned, especially so close to closing. I'm sorry for any confusion or last-minute issues regarding the numbers and your window loan. I want to ensure that your experience...
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Jamie was amazing at communicating with us each step
Reply from Jamie Stephenson, Ruoff Mortgage
November 24th, 2025 05:32 PM
It's great to hear that the communication throughout the process stood out to you, Taylor. Keeping you informed every step of the way is something I focus on to ensure you're comfortable and confident in the decisions you're making. If there's...
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This was our third time working with Mark Willen. He is always very helpful. He responds to email and text immediately and the loan application process is very smooth. It is extremely convenient to be able to do so much electronically on their...
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Reply from Owner
November 28th, 2025 05:47 PM
Thanks for the kind words, Kaysee. Hope you and your family had a great Thanksgiving . . . in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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