Ruoff Mortgage - Granville, OH
Granville, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I really liked the automated emails stating the status of the loan application and/or if any updates took place. this will help with unnecessary calls to the officers about status updates
Honestly, there is to much to mention. Wonderful experience overall and the process was made very easy to follow thanks to Julie
Reply from Julie Chester, Ruoff Mortgage
July 5th, 2024 02:48 PM
I'm truly appreciative of your kind words, Abigail! It’s always reassuring to know that the process was made easy for you and you had a wonderful experience overall. Your feedback reminds me why I love doing what I do for our customers at Ruoff...
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Very attentive ; kind and transparent . Supportive beginning to end .
Very attentive ; kind and transparent . Supportive beginning to end .
Reply from Dawn King
September 18th, 2024 06:31 PM
Laney, a huge THANK YOU to you and Drew for your trust and for being super awesome to work with! I enjoyed our conversations and you made my job so easy being on top of everything! Please keep in me in mind for the future and let me know if...
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Julie Chester, Ruoff Mortgage has received a review with 5 star rating from Chris H
Reply from Owner
April 28th, 2025 02:13 PM
I'm thrilled to know that you had a positive experience. It was a pleasure assisting you at Ruoff Mortgage, and I appreciate your high rating. If you have any further questions or need assistance in the future, feel free to reach out.
The whole home buying experience was excellent.
Reply from Julie Chester, Ruoff Mortgage
July 5th, 2024 02:49 PM
I'm thrilled to hear that you found the home buying experience to be excellent, Chris. Your feedback means a lot and it was truly a pleasure to help you navigate this process. Don't hesitate to reach out if you have any future needs or questions....
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Our “in contract” time was longer than most so we didn’t lock in right away. She always gave us a heads up if she thought rates were good, bad, or going to change. In the end that is what got us to a happy rate we were all happy with. Well...
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Reply from Dawn King
June 3rd, 2024 11:27 AM
Hi Kateleyn! Thank you for taking the time to chime in about your transaction, I truly appreciate it! It's always a bit more challenging with extended closing dates but you and David were troopers and always kept the faith! So happy you will...
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Dawn is incredible! This is our second time using her as a loan officer. Communication is timely, professional, and clear. She went above and beyond to explain the process to us, and was informative in her responses. We felt at ease knowing...
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Reply from Dawn King
June 3rd, 2024 11:24 AM
Devery, thank you SO much for your kind words! As you know, I have loved working with you, Eric and your family over the years and I truly appreciate the opportunity to help! With all you had going on with the transition of purchasing your...
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Excellent job
Reply from Dawn King
June 3rd, 2024 11:28 AM
David, thank you so much for the opportunity to help you and Katelyn with the purchase of your new home! Excited for you to get all moved in!
Excellent communication and friendly service!
Reply from Dawn King
June 3rd, 2024 11:30 AM
Thank you Eric! I enjoyed helping you and Devery and your sweet little family! You and Devery made it easy for me and I truly appreciate the opportunity to assist (again)!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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