GoodLeap, Plano, TX
Plano, TX
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ease of asking questions and getting prompt and unrehearsed answers. Also the speed of process, not long drawn out. All agents were very friendly and knowledgeable.
Reply from Brian Wegener
January 28th, 2026 02:59 PM
Jo, I'm pleased to know that you found it easy to ask questions and receive timely, straightforward answers. Streamlining the process and providing clear communication are priorities for me. It's rewarding to hear that the team’s friendliness...
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way you all work with us during the process was good very good and I do thank you specially Michael Robinson
Reply from Michael Robinson
February 3rd, 2026 08:11 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Had some trouble getting ahold of someone many times.
Reply from Travis Alexander
February 3rd, 2026 02:16 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Great customer service
Reply from Brian Appleby
February 3rd, 2026 05:51 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
I would say that overall this experience with my small loan was pretty smooth. Travis always answered my questions and provided my information in a timely and professional manner.
Reply from Travis Alexander
February 2nd, 2026 07:45 PM
I really appreciate the feedback and am looking forward to working with you again.
for
Jon Hunt
None none
Reply from Jon Hunt
February 2nd, 2026 06:39 PM
We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
The explanation of things that are or may be confusing to you. The dedication of the entire team and reps and the timeliness.I would recommend GoodLeap to ALL .
Reply from Brian Appleby
January 30th, 2026 08:14 PM
It was great working with you. Thanks again for putting your trust in us.
Brian Appleby was professional and help me navigate everthing with me having limited computer skills he helped me immensely Brian always answered questions and also returned all calls promptly
Reply from Brian Appleby
January 30th, 2026 05:04 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
The person that worked with me.
Reply from Brian Wegener
January 28th, 2026 02:59 PM
Jimmy, I appreciate your positive rating. If there's more you'd like to share about your experience or any assistance you may need, please feel free to reach out at any time.
He help with every step and all questions whenever i call him
Reply from Brian Appleby
January 29th, 2026 02:32 PM
It was great working with you. Thanks again for putting your trust in us.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.