GoodLeap, Plano, TX
Plano, TX
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Better communication,professionalism and spell check would have gone a long way. Everything kept changing from the beginning to the end. I am still not sure we did the right thing.
Reply from Hannah Lacy
April 14th, 2026 07:42 PM
We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
I never give a perfect response.
Reply from Travis Alexander
April 9th, 2026 01:59 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
for
Kahmee Hall
solving a debt problem and having operating cash left over.
Reply from Kahmee Hall
April 9th, 2026 05:04 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Kept me informed answered all of my questions and returned all of my calls prompt.
Reply from Brian Wegener
April 2nd, 2026 04:04 PM
I'm pleased to hear that you felt well-informed and that your questions were answered promptly. Making sure you receive timely responses is important to me. If you have any more questions or require further assistance, please don't hesitate...
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The process was easy and Brian made things very understandable and he was pleasant to work with.
Reply from Brian Fincanon
April 2nd, 2026 03:37 PM
I'm grateful for your feedback, Charles. It's great to know that you found the process easy and that I was able to make everything understandable. Working with you was a pleasure as well. If you have any further questions or need assistance...
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A definite lack of communication was evident. Our basic Loan Information was sent to a number of people who then e-mailed us with requests for duplication of information. We were NEVER told any names of the personnel requesting this information,...
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Reply from Andrew Phipps
April 9th, 2026 05:54 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
Brian was patient and understanding about my hesitancy to unfreeze my credit to make this happen, he explained clearly and simply how the process worked and was accessible to me through the process. I probably would not have go e through with...
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Reply from Brian Appleby
April 7th, 2026 07:37 PM
I really appreciate the feedback and am looking forward to working with you again.
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Jon Hunt
Well I forgiven you people three copies of a dust certificate to prove that my wife no longer has ownership on my house and having to do my license several times because one billionth of a corner wasn't showing who's pointing My representative...
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Reply from Jon Hunt
April 6th, 2026 01:57 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
And and Shane were great, very helpful and made the experience very easy definitely would recommend goodleap to a friend.
Reply from Andrew Phipps
April 6th, 2026 05:36 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
for
Kahmee Hall
was very good at what he does. He made the whole thing very simple and helped us a lot since we're not very techy.
Reply from Kahmee Hall
April 6th, 2026 08:32 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.