A
Alamo, CA
Alamo, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Her personality
Reply from Mary Vera
December 19th, 2025 09:21 PM
I appreciate the positive feedback, Armando. It truly means a lot that you enjoyed working with me. If there's anything else you need or any questions arise, I'm here to help.
Unbelievable customer service with Mary she's very helpful throughout the process and always recommend her to everybody I know
Reply from Mary Vera
December 19th, 2025 04:40 PM
It's great to hear about your experience, Richard. I'm glad I could assist you throughout the process and that you found the customer service to be remarkable. Your recommendations mean a lot to me. If there's anything more you need, feel free...
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Mary is very responsive and helped my husband and I to feel comfortable with the payment rather than just prequalifying us with what ever. She was recommended to us with glowing reviews by our realtor and our friends at the gym. They call her...
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Reply from Mary Vera
November 25th, 2025 08:21 PM
I'm grateful for your feedback, Susanna. It's wonderful to know that you felt comfortable with the payment process and that I could assist you beyond just prequalification. It's important to me that you feel at ease and well-informed during...
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The professionalism and the communication at all times from the beginning to the end of the process . she Is very Knowledgeable and knows what she is doing I highly recommend Mary
Reply from Mary Vera
October 27th, 2025 07:59 PM
Luz, thank you for your kind words. I'm pleased to hear that you appreciated the professionalism and communication throughout the process. It's important to me that my clients feel informed and confident in my expertise. If there's anything...
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Mary was such an amazing understanding person to us, she kindly heard to our needs and helped us through all the process.
Reply from Mary Vera
September 19th, 2025 08:01 AM
Stefania, thank you for sharing your experience. I'm pleased to know that my understanding and support were valuable to you throughout the process. Listening to your needs and assisting every step of the way is a priority for me. If you need...
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Mary's knowledge and advice is exceptional and she's a pleasure to work with.
Reply from Mary Vera
September 15th, 2025 05:11 PM
I appreciate your kind feedback, Marissa. I'm glad to know that you found my knowledge and advice helpful and that working together was a positive experience for you. It's always my aim to provide valuable support throughout the process. If...
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Muy professional y respondio todas nuestras inquietudes
Reply from Mary Vera
August 29th, 2025 01:24 AM
Jesus, thank you for sharing your experience. I'm glad to hear that my professionalism and responsiveness were helpful in addressing all your concerns. It's important to me that my clients feel supported and well-informed throughout the process....
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Mary Vera went above and beyond to help us reach our goals
Reply from Mary Vera
August 28th, 2025 02:33 PM
I'm truly grateful for your kind words, Erica. It was a pleasure to assist you in reaching your goals. Going above and beyond for my clients is something I always strive for, and I'm thrilled I could be part of your journey. Should you need...
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Timely closing
Reply from Mary Vera
August 19th, 2025 05:25 PM
I'm pleased to hear that the closing happened in a timely manner, Anupriya. It's always my goal to ensure everything runs smoothly and on schedule. If you have any further questions or need additional assistance, please don't hesitate to reach...
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Mary is lightning fast and very responsive in every stage of the loan processing journey upto closing of escrow. Thank you Mary for your awsome help in closing the escrow!
Reply from Mary Vera
August 15th, 2025 05:10 AM
I'm really glad to hear that you found my responsiveness and speed helpful during your loan processing journey, Abhay. It was great to assist you in closing escrow efficiently. Thank you for your kind words, and if there's anything else you...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Click GEM Mortgage Branches to view branch locations.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)