Golden Coast Mortgage - Ontario, CA
Ontario, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Alex Torres
Communication levels need to be worked on, through the whole process I felt like I was the one having to constantly call to get information and when I did call or text I wouldn't get responses for days or no one would answer the phone, which...
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Whenever I talk to anybody about refinancing or getting loans I always say to call Stacy
Olivia goes out of her way to provide excellent customer service, takes the time to answer all questions and more importantly, completes transaction in a timely manner. Thank you Olivia!
Olivia was great but I felt like I had to continue to call to find out what the next steps were. I felt communication could have been better.
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We love her so much, She went out of her way to get this done with little effort on our part.
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Stacye went above and beyond to meet my needs. She was there every step of the way. She communicated well throughout the entire process even when she had a bad cold. Stayce is a phenomenal mortgage loan officer. I highly recommend her services...
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Golden Coast Mortgage - Ontario
Golden Coast Mortgage - Ontario has received a review with 5 star rating from Brittney M
Reply from Owner
October 20th, 2021 12:00 AM
Thank you for your review Brittney! ⭐️⭐️⭐️⭐️⭐️
Olivia was very professional and always answered our questions.
Olivia was very knowledgeable and helpful to make my refinance process run smoothly
Olivia was very helpful throughout the process and I never felt we were trying to do this all on our own. Thanks Olivia!!!
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)