
Glastonbury, CT
Glastonbury, CT

In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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Emails went to junk mail half way through working together. Everything was good after realizing that.
Reply from Kelly Turner
June 5th, 2024 04:22 PM
Hi Amy, Thank you for your review, I am so sorry about the emails; we, unfortunately, don't have control over them going to your junk mail. We worked incredibly hard to make sure we could close your loan as quickly as possible despite delayed...
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From start to finish Bob was very attentive and eager to help us through the mortgage loan process. He was always readily available to help assist us with any questions, concerns or needs we had. Working with Bob and the Total Mortgage team...
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Carrie is very efficient with what she does,helpful,understating,and most of all she makes it happen . I will definitely recommend her 👌 first time homebuyers,investments,refinancing etc .
Reply from Carrie Sanchez
May 23rd, 2024 05:51 PM
Thank you so much for your wonderful review! Your feedback means the world to me and helps others find the best lending options.
We had an excellent experience working with Bob. He's very personable, and provided great communication and follow-through. Acquiring a mortgage and buying a home is a stressful experience, but he made it as pain-free as possible. Thanks, Bob!...
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Reply from Bob Zanlungo
May 15th, 2024 05:51 PM
I truly appreciate your kind words, Missy! It was a pleasure to assist you and Mike in navigating the mortgage process here at Total Mortgage. Ensuring your experience was as stress-free as possible was my top priority, as you had so much more...
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Start to finish, we felt like our home buying process was as important to Bob and his team as it was to us! We felt taken care of and never felt like we were out of the loop or unclear on anything. They really went above and beyond to reassure...
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Reply from Bob Zanlungo
May 8th, 2024 09:00 PM
Steve & Cecilia, I appreciate the 5-star rating! It was truly my pleasure to ensure that you felt supported and informed throughout your home buying process. We understand how important every step is, especially for first-time buyers like you....
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From start to finish Carrie made should I was well taken care of. She went above and beyond my expectations. Always available to answer questions and provide the help you need. She was always on track. I never worried once about anything while...
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Kelly was amazing. She went above and beyond assisting me through the process of getting my first home. I felt comfortable working with her. She was always available for any questions and was even there with me the day of closing. It was a...
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Reply from Kelly Turner
April 17th, 2024 02:35 PM
I'm truly touched by your kind words and 5-star rating, Yanique. It was a joy assisting you in your journey to homeownership, and I'm glad to know that you felt comfortable throughout the process. Your satisfaction is my top priority, so knowing...
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Carrie was such an amazing asset to my home buying process. She kept me informed throughout the process and provided me with multiple options to close with the price that was the most realistic for my situation. She was easy to communicate...
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Reply from Carrie Sanchez
April 11th, 2024 12:42 AM
Thank you so much for your kind words! It was an absolute pleasure assisting you throughout the home buying process. I’m thrilled to hear that you found the options I provided realistic and that we were able to close swiftly. 🏡🔑
Kelly made the entire refinance process as simple and straightforward as you can make it. Every time I had a question about the process she got back to me quickly and took the time to listen to the specifics of my situation so I could make...
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Kelly walked us through the whole process and answered all our questions. She was always available.
Reply from Kelly Turner
April 17th, 2024 02:36 PM
I'm thrilled to hear about your positive experience with me at Total Mortgage, Annamaria. The entire process can be overwhelming, so I strive to provide clarity and be available for any questions. Your satisfaction is my top priority. Thank...
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)