
Glastonbury, CT
Glastonbury, CT

In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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I can't thank Kelly enough for helping me through the mortgage process. I had some bumps and surprises and she handled everything with kindness and professionalism. We were able to close in a short time frame and my family and I are happy in...
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Bob made sure to handle my mortgage and helped me through all the paperwork and some of the more complicated details and helped to solve everything and make every major hurtle seemingly dissapear
Bob is very knowledgeable and quick to reponse. He made recommendations where needed and presented options when I asked.
Kelly was incredible to work with. She always made herself available to connect when we had questions and went above and beyond in explaining things to us. Kelly was so friendly and easy to talk to as well! Buying a home is super stressful,...
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Kelly was always available and super helpful in our home buying process . She is very knowledgeable and friendly. More than happy with how the process went.
Reply from Kelly Turner
October 31st, 2024 02:01 PM
Hi Daniel, thank you so much for the amazing review! I'm thrilled to hear that you were happy with our process. Your comments about my availability and helpfulness really mean a lot to me. It was a pleasure helping you through your home buying...
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Very helpful, I could tell Kelly cared.
Reply from Kelly Turner
October 31st, 2024 02:01 PM
Thank you, Anthony, for your kind words. I'm thrilled to hear that you felt cared for during our interactions. At Total Mortgage, we strive for not just professionalism, but also genuine concern for our customers. Your positive feedback is...
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Kelly was wonderful. She always made herself available for questions and was always so understanding. I would 100% recommend working with Kelly and Total Mortgage.
Reply from Kelly Turner
October 31st, 2024 02:02 PM
Thank you so much for the kind words and stellar rating, Michael. It was a pleasure working with you and I'm relieved to hear that I was able to provide you with the level of service that Total Mortgage strives for. Your recommendation means...
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Simplicity
Reply from Kelly Turner
October 31st, 2024 02:03 PM
I'm thrilled to hear that you found our process simple and straightforward, Gary. Your feedback is greatly appreciated. The rating you gave reflects our aim at Total Mortgage to ensure our customers experience ease and satisfaction. Thank you...
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Tracy was very helpful and responsive. She helped guide us through the process.
Bob was easy to communicate with, timely on his responses, and each communication was clear and friendly.
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)