
Glastonbury, CT
Glastonbury, CT

In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a t... Show More
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Kelly was amazing through this whole process. We are 1st time home owners because of her! Her expertise helped guide me and my wife into our forever dream home. I would recommend her a 10/10!! I would personally say she made our dreams come...
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Reply from Kelly Turner
November 29th, 2023 07:17 PM
It was such a pleasure helping you guys! I am so happy we were able to get you into a beautiful new home!
Tracy is such an asset to your company. Shecwas wonderful to work with, and great with communication and giving her honest advice and always clarified any questions or concerns we've had. I'd definitely work with her again.
Reply from Tracy Williams
December 9th, 2023 05:34 PM
Thank you so much for your feedback, Ann! I strive to provide good communication throughout the process and I will never steer a client in a direction that is not in their best interest. I truly enjoyed helping you both as you navigated your...
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Kelly was very nice and always available. I just wish I had asked more questions!
Reply from Kelly Turner
April 17th, 2024 03:31 PM
I appreciate your feedback, Samuel! I'm glad to hear that you found our interactions pleasant and helpful. I understand where you're coming from about having wished you asked more questions. I'm always here to provide any extra information...
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Tracy’s communication was great. She always responded to questions and requests in a timely manner. If I had to do this process again I would certainly go through Total Mortgage and ask for Tracy.
Reply from Tracy Williams
November 17th, 2023 05:22 PM
Thank you for the kind words, Spencer. It was truly a pleasure working with you and Ashley!
Kelly is wonderful to work with! She is open and responsive to any questions and is always readily available. She is kind and an overall pleasure to work with. I highly recommend her as a mortgage broker!
Reply from Kelly Turner
November 29th, 2023 07:18 PM
I appreciate your kind words, Natasha! I'm thrilled to hear that you had such a positive experience with me at Total Mortgage. It was a pleasure working with you as well and I'm always here to answer any of your questions. Your recommendation...
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Kelly was attentive, responsive, and supportive! We had a million questions, often off hours, and she was always eager to help us. I would recommend Kelly to any and all as she will take care of you, support you and educate you! Thank you so...
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Reply from Kelly Turner
November 29th, 2023 07:18 PM
I'm absolutely delighted to hear that you had a positive experience with me at Total Mortgage, Kimberly! Your kind words mean the world to me. It was my pleasure to assist you and answer your questions - no matter the hour. I'm here to support...
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Bob is a true pro and very easy to work with. Would use him again and recommend to others. Thanks Bob!
Bob had an answer for everything we were unclear about. He also was very timely and helped us close ahead of schedule. I’d recommend him to anyone looking for a mortgage.
I only have one word (Great) experience, Thank you so much for your help.
Reply from Kelly Turner
November 29th, 2023 07:19 PM
I'm thrilled to hear you had a great experience, Ana! Your kind words and five-star rating truly mean a lot to me. At Total Mortgage, we always strive to provide the best service to our clients. Should you need further assistance in the future,...
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Michael took the time to break down everything from the loan terms to locking in our rate, etc. He explained things my sister and I didn’t know about when it came to a mortgage loan. We are thankful he was able to help us through this process....
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Reply from Michael Tuley
October 5th, 2023 05:26 PM
Very happy for you both Jenee thank you for letting me help guide you and Shenee to homeownership it was my pleasure. I'd also be happy to assist your friends and family if they ever decide to follow in your footsteps.
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About
In 1997, John Walsh started a mortgage company. It was a simple enough decision on its face—after years in the industry, he had the experience, the know-how, and a briefcase full of big ideas. Over the next decade, his company grew from a tiny 3 person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to survive intact. We owe that to a single choice John had made years earlier, as other lenders were making a killing putting borrowers in homes they would never be able to pay for, signing off on the very deals that would lead to the recession. We would only offer people the loans we knew they could afford.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)