Gilbert - 302226, AZ
Gilbert, AZ
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your m... Show More
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Business Hours
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8 AM to 6 PM(Open now)
Fri
8 AM to 6 PM
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closed
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Reviews from Web
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Gilbert - 302226
Everyone was helpful and kept me on point to get to scheduled closing date. The only hiccup experienced was when Amy called 2 business days before closing (and she is VERY GOOD at what she does) saying she was unable to get Employee Verification...
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Reply from Boles Group
June 21st, 2024 07:26 PM
Thank you so much for the kind words, Karen. I'm sorry for the confusion and anxiety created by the employment verification process. Regulations require a final employment verification within 2 business days of closing escrow. When our automated...
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Gilbert - 302226
I can’t say enough about Adam and his team at Bay Equity. They were wonderful throughout the whole process. We were kept up to date as the loan moved along and everything went flawless - we even closed 5 days ahead of schedule! Derek our constant...
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Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks Kathleen! We enjoyed working with you as well.
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Gilbert - 302226
Derek was great to work with! Always pleasant to speak with and stayed on top of everything. He even checked in with us weekly to see if we had any additional questions or concerns and kept us in the loop of how things were moving along. We...
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Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks so much for your kind words!
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Gilbert - 302226
With such a huge purchase, my wife and I were extremely indecisive on certain loan terms but Pete was able to help answer all of it and available at all hours. The level of customer service was excellent!
Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks for the kind words. I'll make sure Pete sees this!
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Gilbert - 302226
Awesome working experience with Bay Equity Lender.I would highly recommend to take home loan with them.Peter Chin has been a great asset to the team and I appreciate him for his patience through out the process.
Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks for the kind words and 5-star review! We enjoyed working with you too.
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Gilbert - 302226
Team is very responsive and clearly explained about the process.
Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks for the kind words Bhanu! It was great working with you.
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Gilbert - 302226
Communication and availability was definitely great. Whenever I had questions, I would call or drop an email and they would get back super soon even if was weekends.
Reply from Boles Group
June 21st, 2024 07:26 PM
This comment means a lot to our team. Timely communication is our first priority.
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Gilbert - 302226
The Boles Group always kept me informed and were very accessible during the entire transaction.
Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks for the kind words and five-star review! It was great working with you.
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Gilbert - 302226
Bay Equity was phenomenal in keeping me informed and the loan on track. Great experience and I highly recommend them!
Reply from Boles Group
June 21st, 2024 07:26 PM
Thanks so much for the kind words and 5-star review!
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Gilbert - 302226
Their customer service is outstanding. Adam Boles answered all of my questions, guided me through every step, and made the money side of buying our new home easy, effortless, and fun!
Reply from Boles Group
June 21st, 2024 07:26 PM
Fun isn't a word most people use to describe the mortgage process. That's BIG compliment. Thank you so much!
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About
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your mortgage lender for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).