Genisys Mortgage - Cadillac, MI

Always there to answer our questions. Very helpful. Highly recommend to anybody buying a home!

Good customer service

Communication and honesty were on a whole other level. They tried everything to make the process smooth and beneficial for us! Every step of the way they responded with haste. There wasn't a single moment during this process that I questioned...

Don is the most honest and reliable loan officer we have ever met. My husband and I will gladly go through him again if we ever need to buy another house! He was on top of everything and made sure that the process went as fast and smoothly...

Donald was there every step of the way, happy to take our calls and answer any questions we had. It was a smooth process from beginning to end.

Trevor and his team were very responsive and made the transaction smooth and easy. He had great communication with us throughout the process and made sure our closing happened quickly - even faster than we had hoped!

Very quick communication when we had questions, and explained things to us well. The app was not very handy, as all of the documents we uploaded on there had to be re-sent via email. Staff asked us for documents that we had already emailed...

Communication and responsiveness.

The people. Even when something wrong happened at our first closing. They were quick to respond and take care of it to still close that week. They also were checking interest rates and got me locked in to a better one than I would have had...

Bruce and team were professional and accessible from start to finish. Thank you!