Dart Bank Lansing & Loan Center, MI
Lansing, MI
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about ... Show More
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Patty eas absolutely wonderful from start to finish. Every question I had, she responded immediately or found out the answers and followed up with me. Fantastic communication as well as listening to my concerns. I would absolutely refer her...
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Reply from Patty Ruedisueli
January 5th, 2026 05:08 PM
It's great to hear such positive feedback about your experience, Bethany. I'm glad that the communication and attention to your concerns met your expectations. Your willingness to refer me to friends or family truly means a lot. Should you...
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Sam is very helpful and available.
Second time working wiht Mike, Great Experience, would use again.
Reply from Michael Unkovich
January 5th, 2026 07:23 PM
I'm pleased to hear you had a great experience working with me again, Nicholas. It's always rewarding to know you'd choose to work with me once more. If there's anything else I can assist you with in the future, just let me know.
You should have a list of required documents that you share upfront.
Reply from William Robinson
January 2nd, 2026 05:01 PM
Thank you for sharing your experience with us. We value your input and will be sharing this with our team to improve our service.
Patty was very helpful and kept in touch for updated updates throughout the whole process. She was pleasant to work with. highly recommend her!
Reply from Patty Ruedisueli
January 1st, 2026 09:37 PM
I appreciate your recommendation, Madleine. Staying in touch throughout the process is something I take very seriously, and I'm glad to know you felt supported. If there's anything more you need or if any questions come up, feel free to reach...
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Loan officer and team kept forgetting documents that were needed and sending separate follow-up requests for one item rather than requesting everything for the stage at once; provided documents (e.g. insurance costs) were not incorporated into...
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Reply from William Robinson
December 31st, 2025 02:17 PM
I appreciate you bringing these issues to my attention, Jeffrey. It sounds like the coordination on document requests and pricing didn't meet expectations, which is something I take seriously. I aim to streamline the process to prevent such...
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Amy was so helpful and helping me with my first time buying a home and was very quick to help answer any questions and was very open and honest with me through the whole process. Everything was explained in full to me and she was very easy...
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Reply from Amy Sheppard
December 26th, 2025 05:05 PM
You are so kind - Thank YOU!!! I hope you are enjoying the holidays as a new homeowner. :)
Janet explained things very clearly, often by phone, and was calming even when I was stressed. She was always available when I had a question.
Reply from Janice Floria
December 23rd, 2025 03:58 PM
Thank you, Kim. It's always a pleasure working with you. I hope you enjoy your new condo!
Made my entire experience seamless and would recommend Patty to anyone.
Reply from Patty Ruedisueli
December 29th, 2025 02:54 PM
I'm pleased to hear that your experience was seamless, Scott. Your recommendation is greatly appreciated. If there's anything else you need or any questions you have, feel free to reach out anytime.
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Previously I have used other places and mortgage brokers for properties I have purchased. It was a learning experience for sure, and didn't seem to go as smooth as it should have. It got the job done, but delayed and more expensive. Working...
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Reply from Samuel Fata
December 23rd, 2025 11:23 PM
I deeply appreciate your detailed feedback, Brandon. It’s rewarding to know that the process with me and the team at Dart Bank has been smoother and more cost-effective for you compared to previous experiences. Setting clear goals and meeting...
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About
At Dart Bank, it is not just about providing financial services. We strive to serve our community, and build relationships that influence our communities. We pride ourselves with being authentic, with a longstanding history of caring about what matters most. At Dart Bank, we’re not just in the banking business; we are in the people business. Getting to know our customers is truly a privilege and serving them is an honor.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1925
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Lender | NMLS# 406384