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9:00 AM to 5:00 PM
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Thursday
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Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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S
Sergio G
Grand Prairie, TX
Posted on March 2nd, 2024 11:52 PM
I have been trying to purchase my own house for the past 6 years and no one had made it possible in the past. Jake and his team made the entire experience fairly simple for us and got us closed in very little time. A++++
D
Dedrick S
Fort Worth, TX
Posted on February 29th, 2024 04:59 AM
The entire process was great. From day one, communication was excellent as was the advice. We were given a very thorough explanation of what we had to do and what would happen. Everything played out as planned.
H
Hailey N
Fort Worth, TX
Posted on February 24th, 2024 04:11 PM
The communication is outstanding. Keep up with the great work.
A
Amy R
Grand Prairie, TX
Posted on February 24th, 2024 03:03 PM
The communication was amazing from day 1 of our interaction. Jake kept us informed and up to date on everything. He answered all of our questions and we felt at ease that we were in great hands.
T
Tony M
Crowley, TX
Posted on February 24th, 2024 11:44 AM
Excellent customer service; attention to detail.
M
Matthew L
Fort Worth, TX
Posted on February 23rd, 2024 01:05 PM
The communication was awesome!
A
Aimee M
Crowley, TX
Posted on February 23rd, 2024 12:27 PM
Wonderful customer service and a very supportive team experience! Thank you, Bernie & team!
R
Randy L
Aledo, TX
Posted on February 19th, 2024 01:57 PM
Made it easy
M
Meghan L
Aledo, TX
Posted on February 16th, 2024 06:50 PM
Bernie and his team are amazing
E
Evann C
Edgecliff Village, TX
Posted on February 15th, 2024 11:49 AM
Jake’s thoroughness and attention to detail was exceptional. He was also very flexible with communication; email, text, phone. This made it incredibly convenient to connect and discuss any questions I had during the process.
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