Flat Branch Home Loans - Springfield, MO
Springfield, MO
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Christina was delightful to work with and kept us well informed throughout the process.
Everything went smoothly even through the government shutdown. She took care of everything, and I never felt lost or uncertain.
Reply from Jennifer Cook
December 29th, 2025 08:43 PM
I'm glad to hear that everything went smoothly for you, Benjamin, especially during such a challenging time. It's important to me that clients feel informed and supported throughout the process. If you ever have more questions or need assistance...
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Jennifer and Caitlin are the absolute best! I have used them many times in the past and will always use them in the future. There are two qualities that are key in successful lenders. Knowledge and communication. They excel in both areas. Highly...
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Reply from Owner
December 29th, 2025 08:43 PM
Bradley, I appreciate your kind words and continued trust in both me and Caitlin. It's great to know that our focus on knowledge and communication has made a positive impact on your experience. If there's ever anything more you need, I'm just...
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Jennifer and Caitlin are the absolute best! I have used them many times in the past and will always use them in the future. There are two qualities that are key in successful lenders. Knowledge and communication. They excel in both areas. Highly...
read more
Reply from Jennifer Cook
December 29th, 2025 08:42 PM
Bradley, I truly appreciate your kind words and ongoing trust. It's wonderful to hear that both Caitlin and I have met your expectations with our knowledge and communication. Your recommendation means a lot, and I'm here whenever you need assistance...
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Jennifer is a great communicator and always responded quickly with any questions i I had. She was very helpful in guiding me through this process.
Reply from Jennifer Cook
December 22nd, 2025 04:02 PM
Thank you so much for your kind words! I’m thrilled to hear that you felt supported throughout the process. Communication and guidance are very important to our team, and I’m glad I could make things easier for you. If you ever have any questions...
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Tom Nash has received a review with 5 star rating from Journey M
Reply from Owner
December 29th, 2025 08:44 PM
Thank you for the review!
The entire team at flatbranch is fantastic. Jennifer goes about and beyond for her customers and is very knowledgeable. Caitlin is so on top of everything and all communication is very clear . I literally refinanced so that I could be back...
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Reply from Jennifer Cook
December 22nd, 2025 04:03 PM
Journey, thank you so much for sharing this! It truly means a lot that you not only trusted us with your refinance but even came back just to work with Flat Branch again—that’s the highest compliment we could receive. We loved working with...
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Jennifer and her team provided an awesome experience for my first time home buyer! This being my first house to sell, her communication was excellent and she was awesome in her details of ever document!
Reply from Jennifer Cook
December 19th, 2025 02:32 PM
Thank you so much for your kind words, Drew! It was an absolute pleasure working with you and helping your first-time home buyer through this exciting process. I’m thrilled to hear that our communication and attention to detail made the experience...
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Tom Nash has received a review with 5 star rating from Wesley M
Reply from Owner
December 15th, 2025 04:20 PM
Thank you for your review Wesley!
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Caitlin and Jason were awesome! Caitlin helped us jump through so many hoops we put ourselves in. They were extremely helpful!
Reply from Owner
December 15th, 2025 04:20 PM
Thank you for your positive review, Andrew. I'm pleased to hear that the experience with Flat Branch Home Loans met your expectations. If there's anything else I can do for you or if you have further questions, feel free to reach out to me...
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About
Based in Chesterfield, Missouri, we are located on North Outer 40 Road, near Mercy Rehabilitation Hospital. As members of the community, our team of loan officers understand that owning a home is not only a financial investment, but also an integral step toward a future of success for you and your family. Ready to start the process of buying your home? We’re ready too. Head down to our Chesterfield location to meet your local lender!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 224149