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Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.
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S
Serene R
Mableton, GA
Posted on February 21st, 2024 10:03 PM
Professional and knowledgeable
Reply from Derek Emerson
February 21st, 2024 10:07 PM
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a 5-star experience with Derek Emerson here at First Horizon Bank. It's always rewarding for us to see customers appreciating our team's dedicated,...
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Gregory P E
Atlanta, GA
Posted on February 19th, 2024 04:42 PM
Transparent throughout the whole process, felt like Derek had our best interest at heart and just wanted to help us get a good deal. Very fast getting documents together and getting through underwriting.
Reply from Derek Emerson
February 19th, 2024 06:22 PM
Thank you for your feedback, Gregory. We're thrilled to hear that Derek was able to provide a transparent and efficient service that met your expectations. At First Horizon Bank, we always strive to look after our customers' best interests....
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Bill G
Posted on February 14th, 2024 05:29 PM
1. Kind, efficient, returns all calls within minutes, easy process and best rate on the market.
Reply from Derek Emerson
February 19th, 2024 06:23 PM
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a 5-star experience with Derek Emerson here at First Horizon Bank. It's always rewarding for us to see customers appreciating our team's dedicated,...
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William G
Lynn Haven, FL
Posted on February 14th, 2024 05:26 PM
Mr Emerson's availability and kindness in answering my questions. Always available and returned every phone call within minutes. The best interest rate available was given. I highly recommend and will refer all friends.
Reply from Derek Emerson
February 14th, 2024 06:44 PM
Thank you for taking the time to leave such a glowing review, William. We're delighted to hear that Derek Emerson and his team at First Horizon Bank were able to make the process easier for you. Effective and clear communication is a key element...
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Christine C
New Orleans, LA
Posted on January 12th, 2024 07:01 PM
Derek and his team made the process much easier than anticipated. They were communicative during the whole process and I couldn’t recommend them enough.
Reply from Derek Emerson
January 12th, 2024 07:08 PM
Thank you for taking the time to leave such a glowing review, Christine. We're delighted to hear that Derek Emerson and his team at First Horizon Bank were able to make the process easier for you. Effective and clear communication is a key...
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Nima T
Jacksonville, FL
Posted on January 10th, 2024 11:28 AM
He was not honest about the offer. I was trying to decide between different offers that I had at the time and he assured me that he will offer me the best rate, he will match any available rate that I have (I do have his texts). I received...
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Tiyionna I
Posted on January 8th, 2024 08:41 PM
I really enjoyed my experience opening my card here at First Horizon. Ms. Lisa helped me quickly and efficiently open up my account and was also very helpful and sweet with any questions or concerns I had. Thank you again Ms. Lisa~ Ti’yionna...
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Reply from Derek Emerson
February 19th, 2024 06:18 PM
We're thrilled to hear that you had an excellent experience with us, Tiyionna. It's great to know that Lisa was able to assist you efficiently and with kindness. We always strive to provide top-notch service and your feedback is immensely appreciated....
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Carlos L
Posted on January 2nd, 2024 06:24 PM
The mortgage team of Derek and Jay were amazing. From the moment we put in the offer to the moment of closing was only 3 weeks. We are extremely grateful to Horizon Bank, specially Derek Emerson for all the help and support. They could not...
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Reply from Derek Emerson
February 19th, 2024 06:18 PM
Thank you, Carlos, for your positive review and outstanding rating. We're thrilled to hear that Derek Emerson and our mortgage team provided such an efficient and supportive service for you. At First Horizon Bank, we strive to make processes...
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Carlos L L
Winter Park, FL
Posted on December 30th, 2023 11:36 AM
Derek and Jay were responsive to all of our questions. They made this mortgage experience so quick and simple. We closed in basically 3 weeks or less without any delay or difficulty. It was a great experience working with Derek.
Reply from Derek Emerson
January 2nd, 2024 04:43 PM
Thank you, Carlos, for taking the time to share your positive experience with Derek Emerson and our team here at First Horizon Bank. It's fantastic to hear that your mortgage process was quick, simple, and without any delays. We always strive...
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Mk
Posted on December 10th, 2023 09:11 PM
Excellent work!! I will use Derek again if I had to choose
Reply from Derek Emerson
January 2nd, 2024 04:44 PM
Thank you, Mk, for your generous feedback! We at First Horizon Bank are thrilled to hear how satisfied you are with the services provided by Derek Emerson. We look forward to continuing to meet your banking needs in the future. Your high rating...
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