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First Horizon Bank - Orlando, FL
Orlando, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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All of the items mentioned in this survey (ie great communication, ease of use of the digital interface, seamless data/documentation collection process).
Reply from Kevin Strickland
January 9th, 2024 08:09 PM
Thank you, Justin, for your excellent rating and positive feedback for Kevin Strickland at First Horizon Bank. We're thrilled to hear about your seamless and satisfactory experience using our digital interface. We place great importance on...
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Don was a true professional. He made the difference in this process and how smooth it went. he was checking in at the right times and making sure I understood my loan and the process. You can tell he has a lot of experience in the industry...
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Reply from Don Lake, CFP®
July 4th, 2023 08:14 PM
Michael & Natalie, Thank you so much for your kind review. It was a pleasure helping you on your new home. - Don
Kevin was fantastic. Very responsive and knowledgeable. He made the experience great.
Reply from Kevin Strickland
January 9th, 2024 08:09 PM
Thank you for your positive feedback, Carey! We're delighted to hear about your positive experience with Kevin Strickland at First Horizon Bank. Kevin is indeed a fantastic member of our team who always strives to provide excellent service...
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Don made buying my first home so easy! He really was hands on and worked/walked through everything with me.
Reply from Don Lake, CFP®
July 4th, 2023 08:14 PM
Thank you Harley. It was a delight working with you of your first home.
The whole process was seem less and Don was an awesome communicator. He was always upbeat and only provided solutions to get my loan from application to closing!!
Reply from Don Lake, CFP®
July 4th, 2023 08:14 PM
Thank you for that kind review. Let's get on my boat!!!
Skilled and competent loan officer, processor, and underwriting staff!
Reply from Don Lake, CFP®
July 10th, 2024 07:23 PM
I'm truly grateful for your high rating and kind words, Laurie. It's wonderful to hear that you found our loan processing and underwriting staff to be skilled and competent. Your satisfaction is our top priority at First Horizon Bank. Don't...
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Don was extremely responsive to us anytime we had a question or needed to get in touch with him for any reason. He was on top of things every step of the way. He made it as easy as possible for us, getting our loan approved in as short a timeframe...
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Reply from Don Lake, CFP®
July 10th, 2024 07:22 PM
Mitchell, thank you for the amazing 5-star review! It's rewarding to hear how responsive you found me to be during your time at First Horizon Bank. We aim to make the loan approval process as stress-free as possible and I'm glad to hear that...
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Kevin was amazing and made our mortgage process extremely painless. His team got us a good rate and really worked with us because we had a unique situation. Highly recommended and plan to use them again in the future. Thanks, Kevin.
This is the second mortgage I’ve done with Kevin. He is excellent. Very organized. The process is very smooth. Thanks!
Excellent service – high expertise, very helpful. Highly recommend.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.