
F
First Horizon Bank - New Orleans, LA
New Orleans, LA

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jesse Mancuso made the entire loan process very stress free and easy. He communicated with me the entire time and answered every question I had. Jesse was very patient and helpful throughout the process.
Reply from Jesse Mancuso
January 2nd, 2024 03:14 PM
I truly appreciate your kind words, Melanie. It was my pleasure to assist you throughout the loan process and ensure that your experience was smooth and stress-free. Your satisfaction is my topmost priority, and I'm glad to have been able to...
read more
Ms. Michelle alone made this process less stressful just being able to communicate with her and her knowledge made it go even more smoothly. I look forward to working with her again in the future.
Really helpful and easy.
Reply from Jesse Mancuso
November 2nd, 2023 04:07 PM
I'm thrilled to hear that you found our service helpful and easy, Christopher. Your feedback is greatly appreciated and it's a pleasure to know that I was able to meet your expectations. Thank you for taking the time to leave such a positive...
read more
Jesse is a wealth of knowledge who was always valuable to answers my questions. Even though I did not take a loan out with First Horizon because a better deal was being offered at another bank, I would have preferred to work with Jesse.
Reply from Jesse Mancuso
November 2nd, 2023 04:08 PM
I'm truly grateful for the kind words, Semaite. It was a pleasure sharing my insights with you and assisting you throughout the process, even if you ultimately found a better deal elsewhere. With First Horizon Bank, we always aim to provide...
read more
Jesse was great at the beginning of our loan process with him. We had another loan officer that was unresponsive so Jesse took over and was very communicative and helpful in securing financing since we had an offer on a property. Unfortunately...
read more
The excellent communication and efficiency on behalf of Jesse and first horizon bank. Everything was so smooth and whatever roadblocks we did hit, were managed very well.
Reply from Jesse Mancuso
November 2nd, 2023 04:04 PM
I am truly thankful for your positive feedback, Ira. It's rewarding to hear that you found our communication clear and efficient at First Horizon Bank. Our utmost priority is to ensure everything runs smoothly and to navigate any hurdles we...
read more
Easy to do
Reply from Jesse Mancuso
March 28th, 2024 07:05 PM
I'm really glad to hear that you found the process easy, Molly! Here at First Horizon Bank, we strive to make our services as user-friendly as possible. Your positive feedback means a lot to me. Thanks for the perfect rating, and if you need...
read more
Jesse is my go-to guy now. He understand my needs & works around my timing etcOnly thing that would be great to improve (on First Horizon side, not Jesse!) is if documents from prior applications could be reused. That would make the application...
read more
Reply from Jesse Mancuso
November 2nd, 2023 04:06 PM
Ben, I appreciate your kind words and the incredible rating. I'm thrilled to hear that you've found our interactions positive and I'm committed to making your experience even better each time. I fully understand your concern regarding the reusability...
read more
From the start, Ms. Nicholas made sure to communicate the loan process and explain every step throughout. I really felt that she has been there every step of the way, right up until closing, which I heard was not something that loan officers...
read more
Jesse was very informed and guided me through the process. Explained everything and was very professional
Reply from Jesse Mancuso
November 2nd, 2023 04:09 PM
I'm thrilled to know that you had a positive experience with me at First Horizon Bank, Carita! Your generous rating is greatly appreciated. I always aim to guide all of my customers through the process as smoothly as possible and I'm glad that...
read more
61–70 of 96
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.