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First Horizon Bank - New Iberia, LA
New Iberia, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Monica Hebert
I am a first time home buyer. Monica was very patient, accommodating, knowledgeable and kind. She was very informative, and helped to make a very overwhelming experience, more calming . I am very grateful she was recommended to me by my realtor...
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Reply from Monica Hebert
November 1st, 2024 08:19 PM
Ms. Karen, it's wonderful to hear about your positive experience with my service. Patience, knowledge, and kindness are qualities I really value, and it's fantastic to hear that these made your first-time home buying process less overwhelming...
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for
Monica Hebert
Monica was dedicated to our needs as borrowers and not just fixated on the business part of the transaction, far too often banks turn customers into numbers rather than individuals that have specific wants or needs. The personalized aspect...
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Reply from Monica Hebert
October 18th, 2024 05:37 PM
Thank you, Christopher, for your stellar rating and review of my service. I am thrilled to hear that you felt well cared for and not just another number. At First Horizon Bank, we believe in the importance of individual customer needs and personalized...
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for
Monica Hebert
It was fine thank you
Reply from Monica Hebert
October 14th, 2024 03:48 PM
I'm glad to hear that your experience with Monica Hebert at First Horizon Bank was satisfactory, Marina. Your support and this 5-star rating are much appreciated. If there's anything else we can assist you with in the future, feel free to let...
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for
Monica Hebert
The process went very smoothly and she was available to answer questions quickly.
Reply from Monica Hebert
October 11th, 2024 12:41 PM
Thank you for your wonderful review, Beverly! I am thrilled to hear that you had a smooth process with me and First Horizon Bank. Providing quick responses and top-notch service is a high priority for me. Your rating of 5 stars is sincerely...
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for
Monica Hebert
Monica made everything very easy for us and explained any questions we had!
Reply from Monica Hebert
October 11th, 2024 12:38 PM
It's wonderful to hear that I was able to assist you effectively and answer all your questions. My commitment to providing excellent service is indeed a key aspect of what I strive for at First Horizon Bank. I am delighted you've experienced...
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for
Monica Hebert
Empathy and Flexibility in Service, Clear Communication and Customer-Focused Service,
and Diverse Loan Options to Meet Varied Needs
Reply from Owner
October 3rd, 2024 07:15 PM
Hi Tevin, Thanks for the review, we always strive to provide our clients the best customer service possible. If you hav any questions feel free to contact us. ^Mike
for
Monica Hebert
Empathy and Flexibility in Service, Clear Communication and Customer-Focused Service,
and Diverse Loan Options to Meet Varied Needs
Reply from Monica Hebert
October 3rd, 2024 05:06 PM
Thank you for the glowing review, Tevin! It's fantastic to hear that I provided you with outstanding service. Empathy, flexibility, and customer-focused service are qualities I value deeply at First Horizon Bank. I am also thrilled that you...
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for
Monica Hebert
Monica's level of professionalism, knowledge, and communication was exceptional. She made the entire process so simple.
Reply from Monica Hebert
September 13th, 2024 04:01 PM
It's wonderful to hear your positive feedback about your experience with my service. My goal is always to provide the highest level of professionalism, knowledge, and communication skills. I truly appreciate the excellent review and rating...
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for
Monica Hebert
Just grant processes. Nothing on Monica but a lot of stressful hoops to jump through
Reply from Monica Hebert
September 13th, 2024 04:01 PM
It's great to hear that Monica Hebert of First Horizon Bank was able to assist you effectively, Clayton. We understand that certain processes can sometimes be stressful and we're always striving to make them as easy as possible for our customers....
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for
Monica Hebert
Monica very good
Reply from Monica Hebert
September 13th, 2024 04:04 PM
I'm thrilled to hear that you had a positive experience with Monica Hebert. At First Horizon Bank, we strive to provide exceptional service and it sounds like Monica hit the mark. Your feedback, particularly the 5-star rating, is greatly appreciated....
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.