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First Horizon Bank - Metairie, LA

Metairie, LA
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
  • C
    Carrie J A
    New Orleans, LA
    Posted on March 23rd, 2026 12:19 PM
    Thomas is very knowledgeable about his business- he answered my calls quickly, he looked ahead for me for any future issues, and guided me to the best product I needed for my situation. He was there at the closing to assist me as well. I would...
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    Reply from Thomas Knapp
    March 23rd, 2026 02:00 PM
    Thank you so much for the kind words, Carrie. Always a pleasure to work with you. I look forward to the next project!
  • E
    Edward P C
    Metairie, LA
    Posted on March 13th, 2026 12:40 PM
    Laine was with me every step of the way. She answered every question and made the entire process much easier than I thought it would be. Thank you.
    Reply from Laine Buquoi
    June 1st, 2026 08:56 PM
    I'm grateful to hear that I could assist you throughout the entire process, Paul. Your appreciation means a lot, and I'm pleased that I could help make things easier for you. Congratulations!!!
  • C
    Cirecie A O
    Metairie, LA
    Posted on March 3rd, 2026 02:48 PM
    I had the most pleasant experience throughout the lending process. Laine and her team demonstrated efficiency, expertise, and compassion. They communicated often to explain the process and helped me to secure a mortgage program that met my...
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    Reply from Laine Buquoi
    March 3rd, 2026 04:45 PM
    Thank you for sharing your experience, Cirecie. I'm glad I could assist you through the lending process and ensure it met your needs. It's rewarding to hear that the communication and service were effective. I appreciate your recommendation...
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  • A
    Ann P
    New Orleans, LA
    Posted on March 2nd, 2026 02:22 PM
    Clear and prompt communication, friendly and overall pretty easy process
  • M
    Madison F S
    Metairie, LA
    Posted on March 2nd, 2026 01:19 PM
    Laine and her team went above and beyond to make me feel comfortabl. They ensured I understood every document and answered every question I had!
    Reply from Laine Buquoi
    March 3rd, 2026 04:46 PM
    Madison, it’s great to hear that I, along with my team, could provide you with a comfortable experience by addressing all your questions and ensuring clarity on each document. Thank you for your kind feedback! And a BIG CONGRATULATIONS on the...
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  • J
    Jeff C
    Metairie, LA
    Posted on February 27th, 2026 05:18 PM
    Laine was very accomodating and knowledgeable.
    Reply from Laine Buquoi
    February 27th, 2026 07:38 PM
    I appreciate your kind words, Jeff. I'm glad that my knowledge and accommodating approach were helpful to you during the process. If there’s anything more you need, feel free to reach out.
  • L
    Larry L R
    Arabi, LA
    Posted on February 23rd, 2026 03:04 PM
    Laine made the application process so easy answering any question, If I had to leave msg she often picked up or returned call quickly and if she wasn't available the other team members were very helpful.
    Reply from Laine Buquoi
    February 23rd, 2026 07:55 PM
    Larry, knowing that I could make your application process easier by being responsive and available when needed means a lot. I'm truly pleased I could address your questions effectively, and it's great to have a supportive team at First Horizon...
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  • C
    Chris H
    Posted on February 23rd, 2026 01:50 PM
    Buying a home can be stressful, but this experience was the complete opposite. The professionalism, patience, and genuine care shown throughout the process made all the difference. I truly felt like my best interests were the priority, and...
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  • C
    Christopher A H
    New Orleans, LA
    Posted on February 23rd, 2026 01:49 PM
    Buying a home can be stressful, but this experience was the complete opposite. The professionalism, patience, and genuine care shown throughout the process made all the difference. I truly felt like my best interests were the priority, and...
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    Reply from Thomas Knapp
    February 23rd, 2026 02:59 PM
    It was my pleasure working with you and Eric. The joy was in the air at the closing for sure! Congratulations!
  • C
    Christopher L
    Reserve, LA
    Posted on February 20th, 2026 03:52 PM
    Painless, convenient and easy to talk to. As pleasant of an experience as a refinance can be.
    Reply from Thomas Knapp
    February 20th, 2026 03:58 PM
    Thank you so much for the kind words! You made my job easy Chris.
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.