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First Horizon Bank - Metairie, LA
Metairie, LA

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Very Helpful and was able to guide me through understanding the process and opportunities I was eligible for.
Reply from Laine Buquoi
June 26th, 2025 08:21 PM
I'm glad to hear that I was able to help guide you through the process and clarify the opportunities available to you. Your positive feedback is greatly appreciated, and I'm pleased to have been of assistance.
Complicated verification process, require multiple verifying and submitting documents repeatly.
Reply from Laine Buquoi
June 5th, 2025 06:13 PM
Thank you for your feedback regarding the verification process. I understand that it can be frustrating to submit documents multiple times. I appreciate your patience and will use your input to help improve our procedures. If there's anything...
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Tom always explained everything so clearly that it made the daunting process seem rather easy. I would highly recommend him.
Everything went well, no problems.
Reply from Laine Buquoi
June 5th, 2025 06:14 PM
I'm glad to hear that everything went smoothly with your experience. It's great to know that you had no issues. Thank you for sharing your feedback. Congratulations on your new home!
Laine was very thorough with all documentation and numbers to make the process as smooth and easy as possible!
Reply from Laine Buquoi
June 5th, 2025 06:14 PM
I'm glad to hear that the process went smoothly and that the documentation and numbers were clear for you. It was a pleasure assisting you at First Horizon Bank. Thank you for your feedback and Congratulations on the new home!
Everything was easy to review and load via the portal.
Reply from Laine Buquoi
June 5th, 2025 06:15 PM
I'm glad to hear that you found the portal easy to use. It was a pleasure assisting you, and I appreciate your positive feedback. Congratulations John! Please let me know if I can assist you with any questions or referrals in the future!
First Horizon Bank and Laine went above and beyond to get me in my first home. There was some bumps in the road but they never gave up on me. As a first time home buyer, I did not know what to expect but they made the process so easy. They...
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Reply from Laine Buquoi
June 5th, 2025 06:18 PM
Cameron, I'm thrilled for you and your sweet family! It was a pleasure working with you and guiding you through each step. Thank you for your heartfelt recommendation. Please let me know if you have any questions or know of anyone who could...
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Maria was very helpful and knowledgeable. As a first time homebuyer it was great to have someone that was willing to answer any questions I had in a timely manner. I feel grateful that my first home buying experience went as smooth as it did...
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Reply from Maria Dazet
May 14th, 2025 06:55 PM
I'm thrilled to hear that your first home buying experience was smooth and that I could assist you effectively. It was a pleasure working with you, and I'm grateful for your kind words. If you have any more questions in the future, feel free...
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Lanie was great!
Reply from Laine Buquoi
June 5th, 2025 06:19 PM
I'm thrilled to hear that you had a great experience, Rebecca. It was a pleasure assisting you at First Horizon Bank. Please let me know if you know anyone who could benefit from my programs here at First Horizon Bank!
Working with Tom was an absolute pleasure and made buying my first home a truly smooth and positive experience. From start to finish, Tom was incredibly communicative and prompt, always making sure I understood each step of the process and...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.