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First Horizon Bank - Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Paul is the BEST!!!
Marci and her team were prompt and informative. The process could not have gone smoother!
The personal service from Katie.
Reply from Katie Clements
July 5th, 2023 03:53 PM
Thank you so much Madison & Beth for being so wonderful to work with! It was a pleasure working with y'all again and I look forward to always being the mortgage professional for your family and friends! :)
Ryan was great! We had a really complicated loan situation and Ryan worked endlessly to get it done for us. I cannot recommend him enough!
The experience was actually in between great and okay; we feel like communication could have been better. We truly appreciate First Horizon giving us the opportunity to be home owners.
Marci and Allie are a fantastic team. I ALWAYS enjoy working with them.
Reply from Marci Russell
July 5th, 2023 03:48 PM
Thank You Stacey! We enjoy working with you as well!
Checklist should be given in the beginning to show all required information
Reply from Marci Russell
July 5th, 2023 03:48 PM
Thank You Linda! We appreciate the feedback.
More detailed information and communication.
Have a list of paperwork for the customer to compile so they can get it all together at once. Too many request for documents. The team was great to work with calling us and letting us know what and when needed to sign documents since we were...
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Reply from Marci Russell
July 5th, 2023 03:48 PM
Thank You! We appreciate the feedback and we enjoyed working with you.We love our repeat customers. I wanted to address the complaint about giving you the list of paperwork sooner.As you recall, when we got your bank statements, we noticed...
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Marci was extremely helpful with all questions I had in the process. She made sure everything was done as quick as possible with a smile along the way.
Reply from Marci Russell
July 5th, 2023 03:48 PM
Thank You Calvin! We enjoyed working with you.
541–550 of 932
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.