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First Horizon Bank - Memphis, TN

Memphis, TN
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First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
  • for
    Paul Reuer
    Encompass
    J
    Joseph D H
    Germantown, TN
    Posted on March 1st, 2023 12:44 PM
    Paul is the BEST!!!
  • for
    Marci Russell
    Encompass
    T
    Tessa M R
    Memphis, TN
    Posted on February 28th, 2023 11:20 PM
    Marci and her team were prompt and informative. The process could not have gone smoother!
  • for
    Katie Clements
    Encompass
    M
    Madison B W
    Memphis, TN
    Posted on February 20th, 2023 03:16 PM
    The personal service from Katie.
    Reply from Katie Clements
    July 5th, 2023 03:53 PM
    Thank you so much Madison & Beth for being so wonderful to work with! It was a pleasure working with y'all again and I look forward to always being the mortgage professional for your family and friends! :)
  • for
    Ryan Guess
    Encompass
    M
    Michaela J R
    Hernando, MS
    Posted on February 17th, 2023 01:54 PM
    Ryan was great! We had a really complicated loan situation and Ryan worked endlessly to get it done for us. I cannot recommend him enough!
  • for
    Katie Clements
    Encompass
    A
    Angela R D
    Horn Lake, MS
    Posted on February 16th, 2023 01:45 PM
    The experience was actually in between great and okay; we feel like communication could have been better. We truly appreciate First Horizon giving us the opportunity to be home owners.
  • for
    Marci Russell
    Encompass
    S
    Stacey L B
    Germantown, TN
    Posted on February 15th, 2023 02:59 PM
    Marci and Allie are a fantastic team. I ALWAYS enjoy working with them.
    Reply from Marci Russell
    July 5th, 2023 03:48 PM
    Thank You Stacey! We enjoy working with you as well!
  • for
    Marci Russell
    Encompass
    L
    Linda D E
    Hot Springs Village, AR
    Posted on February 8th, 2023 03:34 AM
    Checklist should be given in the beginning to show all required information
    Reply from Marci Russell
    July 5th, 2023 03:48 PM
    Thank You Linda! We appreciate the feedback.
  • for
    Ryan Guess
    Encompass
    D
    Dilruba J
    Memphis, TN
    Posted on February 5th, 2023 01:23 PM
    More detailed information and communication.
  • for
    Marci Russell
    Encompass
    R
    Richard A E
    Hot Springs Village, AR
    Posted on February 1st, 2023 10:26 AM
    Have a list of paperwork for the customer to compile so they can get it all together at once. Too many request for documents. The team was great to work with calling us and letting us know what and when needed to sign documents since we were...
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    Reply from Marci Russell
    July 5th, 2023 03:48 PM
    Thank You! We appreciate the feedback and we enjoyed working with you.We love our repeat customers. I wanted to address the complaint about giving you the list of paperwork sooner.As you recall, when we got your bank statements, we noticed...
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  • for
    Marci Russell
    Encompass
    C
    Calvin W
    Memphis, TN
    Posted on January 31st, 2023 09:21 PM
    Marci was extremely helpful with all questions I had in the process. She made sure everything was done as quick as possible with a smile along the way.
    Reply from Marci Russell
    July 5th, 2023 03:48 PM
    Thank You Calvin! We enjoyed working with you.
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    About
    First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.