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First Horizon Bank - Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Communication was easy and all question asked were answered timely
Reply from Ryan Guess
July 29th, 2025 05:35 PM
I'm glad to hear that you were satisfied with our communication, Warren. At Evolve Bank & Trust, we strive to provide timely and thorough answers to all our client's questions. It's great to see that we were able to meet your expectations....
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Ryan and his team did a great job answering our questions and making sure we had everything we needed for a smooth closing.
Reply from Ryan Guess
July 29th, 2025 05:35 PM
I'm delighted to hear about your positive experience, Emily! It's always our goal to make the process as smooth as possible. Your satisfaction is paramount, and it was truly a pleasure assisting you. Thank you for trusting entrusting my team...
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This is not Maggie's fault. I also had a company SBA loan collateral switch tied to the new home. This side of the transaction was very bad. Maggie had nothing to do with this, but if affected what she was trying to do for us. She did a great...
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Reply from Maggie Rockett
April 16th, 2024 04:27 PM
Thank you for your patience and for trusting us to get it done! I hope you enjoy your beautiful new home!
Marci went above and beyond for us during the loan process. She was always easily accessible and was always eager to answer any questions. Fantastic!
Marci was phenomenal. She was quick to help us make moves and help keep the whole process moving along smoothly. Both professional and personable with timely communication.
Charles Ricketts and Patricia Villalon made the entire mortgage process as painless as possible. They were proactive and incredibly responsive throughout. Charles is an exceptional communicator who thoroughly explains every detail. He patiently...
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Great and regular communication on the process, what was needed, and market updates, sometimes at odd hours on nights/weekends. Very much appreciate the time Ryan put in on this one.
Reply from Ryan Guess
July 29th, 2025 05:35 PM
Thank you very much for your positive feedback, Tim. I'm thrilled to hear that you felt well-informed and supported throughout the process. It's always my goal to ensure my clients have a clear understanding of the process and feel at ease,...
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Maggie made it great! She kept in touch and answered all questions to facilitate a great experience.
Reply from Maggie Rockett
April 8th, 2024 02:23 PM
Ms. Leslie - I am so happy for you and that you're now so close to grandbabies and family! Thank you for choosing me to help with your home financing!
All my preceding answers, on top of warm and friendly communication and customer service. Great responsivity. And competitive price on top of everything.
Reply from Maggie Rockett
April 8th, 2024 02:01 PM
It was a true pleasure getting to work with you all - best wishes in your new home, and don't hesitate to reach out if you all need anything in the future!
The entire process was seamless and calm, while still being efficient.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.