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First Horizon Bank - Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Marci Russell
Marci Russell and her team were very patient. She and Allie were very encouraging, they both provided kind words to me when I felt overwhelmed. They were very responsive to all my questions and concerns. Purchasing my first home with Marci...
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Marci Russell
Good communications, prompt service and very knowledgeable
Very personal and very easy to contact when I had questions.
Reply from Lindsey Signaigo
February 20th, 2025 05:50 PM
Thank you for your business and awesome review
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Ryan Guess
The process was very straightforward with help and great communication at every step.
Reply from Ryan Guess
July 29th, 2025 05:35 PM
It was great working with you. Thanks again for putting your trust in us.
for
Marci Russell
I felt like the I was getting pushed aside at the beginning of the process. Then the process started and I felt ok. However, I was unable to get my keys on closing day because funds from the bank grant was not deposited on time. I never received...
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Paul Reuer
Paul was very quick to respond! He gave me what I needed and answered most of my questions. My only growth for him would be to answer all questions. There was one, maybe two questions I emailed that did not get answered.
Reply from Paul Reuer
June 25th, 2025 04:59 PM
You made my job so easy! I'm pleased to hear that you found the process easy and helpful. It was a pleasure to assist you. Thank you!
for
Marci Russell
Marci is very pleasant, knowledgeable, and communicative.
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Ryan Guess
The communication from Ryan was excellent. Also I was advised on what needed to happen in order to get my home. Overall services was Amazing.
Reply from Ryan Guess
July 29th, 2025 05:35 PM
Orin, helping you navigate the home buying process was incredibly important to me and I'm glad to see you get into your home. Thank you for taking the time to leave such a positive review and for rating our services so highly. Looking forward...
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Ryan Guess
Ryan was open and honest from the very beginning. His consistent communication made everything clear and there was never an opportunity where I could not get ahold of Ryan if needed. Multiple options were discussed for the mortgage on our new...
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Reply from Ryan Guess
July 29th, 2025 05:35 PM
It was great working with you. Thanks again for putting your trust in us.
for
Marci Russell
Marci and Allie were very communicative and helpful throughout the whole process. I would be happy to work with them again.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.