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First Horizon Bank - Memphis, TN
Memphis, TN
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Very attentive to our needs. Friendly
Charles Ricketts and his staff. I am not good with electronic stuff and they helped us through that. Charles Ricketts is someone I trust to get the job done. He gives great information so we could make decisions. He is the only person I call....
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Maggie is the best. She makes the entire process easy, seamless and stress free. Hence why I have used her three times, and don't even consider going to anyone else. HIGHLY RECOMMEND 10/10!!
Reply from Maggie Rockett
June 23rd, 2026 05:21 PM
Phuoc, thank you so much for your kind words and continued trust in me. Your recommendation means a lot to me, and I'm always here if you need anything in the future. I hope South Carolina treats you well and you enjoy your new home!
Yes I received your email about the survey. Three times you have emailed me about it. Please stop emailing me
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Gordon Ford was excellent to work with and made a stressful process not as difficult and was out in front of things and needs before they became issues
Exceptional Service!!
Charles was excellent . I wouldnt have ended up with my dream home without his help. Extremely greatful.
Reply from Charles Ricketts
June 1st, 2026 04:07 PM
Kevin, I'm so pleased to hear that I could help you achieve your dream of owning a home. Your kind words truly mean a lot to me. Thank you for sharing your experience!
Charles has been great! He walked us through every step very patiently. Stacy has been great in her regular communications and follow ups . We feel blessed that we got this team in our first time house buying process.
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Reply from Charles Ricketts
June 1st, 2026 04:08 PM
Supreet, I'm glad to hear that you had a positive house buying experience with us. Your kind words about my assistance and Stacy's communication truly mean a lot. Thank you for trusting us with such an important step in your life.
Maggie is an awesome officer.
Reply from Maggie Rockett
May 22nd, 2026 04:34 PM
Miss Rubye, it was a pleasure for me and my team to help you! Thank you for taking the time to leave a review, and if I can assist you or anyone you know in the future, please let me know!
Maggie was very approachable and helpful all along the way!
Reply from Maggie Rockett
May 20th, 2026 02:24 PM
I am so thankful to have had the opportunity to help! I hope you all enjoy the lake for years to come, and if I can assist you all or anyone you know in the future, it would be my pleasure!
Maggie is an absolute GOAT when it comes to customer service and the whole process in general. I don't see any scenario where I would do it again without calling her first and this is not the first time, as a FHN customer I highly recommend...
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Reply from Maggie Rockett
May 13th, 2026 02:48 AM
Jonnathan, thank you so much for your kind words and your continued trust in me for your mortgage needs. It's great to hear that you had such a positive experience, and I truly appreciate your recommendation. If you ever need assistance in...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.