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First Horizon Bank - Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Marci was excellent throughout the whole process--any time we had questions she responded punctually with whatever information we needed already researched and available. Absolute perfect experience.
Ryan was GREAT from start to finish. Highly recommend. Came up with a personalized gameplan and we knocked it out.
have worked with Marci covering a couple of decades. wish to never have to work with anyone else going through this process. She finds us the best options and executea quickly. We trust her. Never have trouble getting in touch with her if any...
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Ryan is a true professional. Thorough follow up and great communication skills. Closed two homes for us in less than 2 weeks. Incredible service!
Reply from Ryan Guess
July 29th, 2025 05:35 PM
It was a pleasure working with you, and I appreciate your kind words about my communication skills and service. Look forward to working with you again in the near future!
From the beginning to the end your loan team did an excellent job. I really love the way Marci and Allie took time to talk to you personally through the application and loan process. I really didn't feel like a customer, I felt like they were...
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Marci and her team went above and beyond. They made our first time home buying/mortgage application process easy to understand and overall pain free. She is extremely responsive at all times, including weekends. We can’t sing her praises enough!...
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Marci Russell has received a review with 5 star rating from Marilyn R
communication
Reply from Maggie Rockett
May 26th, 2025 02:03 PM
Thank you for trusting me to assist with your home purchase!
Maggie was such a friendly, open and trustworthy resource to us throughout the loan process. She got us a competitive rate and ensured that we were informed and satisfied with our loan. I am so glad we used First Horizon, specifically with...
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Reply from Maggie Rockett
April 28th, 2025 07:58 PM
Marisa, thank you so much for such a kind review! I so enjoyed working with you all, and I am thrilled you found the rate competitive and the loan process smooth. If I can ever be of assistance to you all or anyone you know, I would love to...
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The amount and quality of communication was incredible. No stone was left unturned, and everything was explained to me in great depth and detail
Reply from Ryan Guess
July 29th, 2025 05:35 PM
I'm thrilled to hear that you appreciated the level and quality of communication throughout the process. It was my pleasure to ensure no detail was overlooked and to provide thorough explanations. Thank you for your kind words and for choosing...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.