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First Horizon Bank - Memphis, TN
Memphis, TN

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Marci and Allie are always wonderful to work with! They explained the process thoroughly and helped make a stressfull process much easier! Highly recommend them!!
Good service
Reply from Maggie Rockett
June 11th, 2025 06:57 PM
Thank you for taking the time to share your feedback. I hope you truly get to enjoy your new home for years to come! If you know anyone who could benefit from chatting about home loans, please feel free to share my contact information!
Amazing experience! She made buying our new home a breeze! She and her assistant, Allie, are always available to answer questions and to relieve anxiety! I recommend Marci Russell without reservations!
Marci @ First Horizons is an excellent choice to get you into a new home fast! She’s well versed in knowing what you need to get the home you want and coaching you to prepare for a smooth process. She’s honest (in the best way) about the possibilities...
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Marci Russell has received a review with 5 star rating from Lisa A
Reply from Owner
May 29th, 2025 12:00 AM
Lisa, Thank you for your feedback! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Amanda
Marci and Allie were so helpful and patient throughout the underwriting process. I shopped rates and they were the lowest, but they also were the most knowledgeable and responsive.
Marci Russell has received a review with 5 star rating from Stephanie R
clear and quick communication
Reply from Maggie Rockett
May 28th, 2025 05:24 PM
Thank you for taking the time to provide feedback, Shelby! I am so excited for you all, and am thankful my team and I were able to assist you in this home purchase. Best wishes in your new home as you all make it your own!
Maggie bent over backwards to make sure that I would be approved for the loan.
Reply from Maggie Rockett
May 26th, 2025 01:58 PM
Ms. Avis, I am so glad you found the perfect home for you! Thank you for trusting me and First Horizon to assist you in your purchase. Best wishes on this new chapter!
The ability to esign documents makes the process easy and the team guiding us through the process was great.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.