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First Horizon Bank - Lafayette, LA
Lafayette, LA

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Smooth, easy process and First Horizon representatives werw always immediately available for questions.
Reply from Michele Schambough
February 20th, 2026 03:17 AM
I'm pleased to hear that the process went smoothly for you, Alaina. Ensuring that I'm readily available for your questions is important to me. Thank you for your feedback and for working with First Horizon Bank. If you have any future needs,...
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Amber insured that tasks were completed in a timely manner and communicated effectively, therefore making the process extremely smooth. She is exceptional at the work that she does, and I can tell that she loves doing it.
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Amber was fast to reply and was extremely helpful guiding my fiancé and I through this process.
Amber made the process feel painless and easy. We wouldn't have chosen anyone else. As for first time home buyers we needed a lot of explanations. Amber was ready to go and explained confusing articles to us with ease. we recommend her to both...
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I have trusted Michele Schambough for a long time! This is my second home that I used her as my loan officer. She is quick,straightforward and honest!!!!
Reply from Michele Schambough
February 20th, 2026 03:14 AM
It's wonderful to hear that you have placed your trust in me over the years, Ann. I'm pleased to have assisted you with financing your second home. Your positive remarks about my speed, straightforwardness, and honesty are truly appreciated....
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I love your personality Amber. You are patient with me and held my hands throughout everything. That's great quality business! I rather deal with likeminded such as you. I feel very comfortable and want to make you more proud. You there to...
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Amber was easy to communicate with, especially while dealing with a death in her family and a sick child. Her Loyalty was obvious not only for First Horizon but for us as customers .
Michele, was very helpful, knowledgeabe, and professional. i Would highly recommend her for mortgage banking services. She kept me informed and took personal care to make sure any issues were handled. She is an asset to your organization
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Reply from Michele Schambough
February 20th, 2026 03:15 AM
Charles, I'm grateful for your generous feedback. It's rewarding to hear that you found my assistance helpful and professional. Keeping you informed and personally addressing any issues is always my priority, so I'm pleased to know it made...
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Friendly, informed, caring, dedicated to customer understanding and wishes met.
Reply from Michele Schambough
February 20th, 2026 03:17 AM
It's wonderful to hear that you found my approach friendly and informed, Judith. I take pride in being dedicated to ensuring customer understanding and meeting your needs. Thank you for your kind words and for trusting First Horizon Bank. If...
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Mrs. Schambough was the consummate professional. She was very communicative and organized . She went above and beyond to ensure my needs were met and consistently provided a great deal of knowledge throughout the process.
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Reply from Michele Schambough
February 20th, 2026 03:16 AM
I'm grateful for your thoughtful review, Mia. It's wonderful to hear that my communication and organizational skills had a positive impact on your experience. Going above and beyond to meet your needs and share my knowledge is something I’m...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.