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First Horizon Bank - Houston, TX
Houston, TX

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Communication!!! We definitely understand that abnormal events happened during this loan process but if we had good communication we would have had confidence in the process ! We didn't even know our original contact was on leave . We had to...
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Better communication and follow-up. When the appraisal was not received 3-4 days befor the scheduled closing, the appraisal waiver should have been initiated to ensure we didn't have to push back closing one day. We constantly had to conduct...
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Maurice and team were great to work with. they made the experience super smooth for me and I appreciate it
Reply from Maurice Tillman
June 29th, 2026 02:50 PM
Thank you, Marquita, for your kind words. I'm pleased to hear that you found the experience smooth and enjoyable. It was a pleasure working with you alongside my team.
Drew was very easy to work with and answered all of our questions as first time homeowners. He made the process easy and worked hard to help us in a timely manner. I would highly recommend Drew and First Horizon
Reply from Owner
May 30th, 2026 05:23 PM
Nick and Caroline:
Pleasure working with you on the purchase of your home in TX. Good luck w the move and hope you guys love the new area!
Drew
Drew was so easy to work with and answered all of my wife and I's new homewoner questions. I appreciate him for helping us look for grants and saving us some money! 10/10 would recommend to others and would use him again in the future Thank...
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Reply from Drew Remson
May 26th, 2026 01:39 PM
Nick
Thank you for allowing me to be part of this milestone you your lives! Pleasure working with you guys and looking for to more opportunities to work together in the furture.
Drew
Robert moved quickly to close a difficult deal! I would absolutely recommend him and his team for your next transaction. They were very professional.
Reply from Owner
September 22nd, 2026 12:00 AM
Thanks Melissa, this was a really unusual situation but thankfully, we were able to problem solve and make it happen for you.
Nacol. She did a great job at the very beginning putting me at ease and talking about options to get me approved and in my home. She took the time before pre-approval to talk with me and then along the pre-approval process she was a great resource....
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Nicole is half the reason why our experience went very well! She was informative and gave us great updates throughout the process and worked with our realtor so we didn't necessarily have to answer every email or address every concern. Where...
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Reply from Nicole Evans
July 1st, 2026 02:43 PM
Thanks so much for your kind words, Richard! I appreciate the opportunity to work with you!
Robert went above and beyond to close a difficult deal! Would absolutely recommend.
Reply from Owner
May 21st, 2026 11:12 PM
Thank you MK. This was definitely a challenging transaction but I’m glad it is done and you can move into your new lock and leave!
Robert went above and beyond to close a difficult deal!
Reply from Robert Spiegel
May 21st, 2026 04:38 PM
Melissa, I appreciate your kind words. I'm super pleased with the outcome on a what was definitely an unusual situation. Thank you for trusting me with your business (again).
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.