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First Horizon Bank - Coral Gables, FL, Miami
Miami, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Amazing experience. Super organized and very honest. Buying and refi are always such a drag with so much paperwork being asked all the time. The portal and Alex with the wonderful help of Gisel who’s amazing, makes the process real simple and...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you for reaching out to us. Satisfaction is a top priority here at First Horizon. We value your feedback and make it our goal to deliver the best customer service possible. We have forwarded your comments to the appropriate department...
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Alex I can't thank you enough.. you honestly made this entire process comfortable and easy. i cannot thank you enough.
Reply from Alexander Castellanos
January 27th, 2025 02:42 PM
We appreciate your kind words about Alexander Castellanos. Our team at First Horizon Bank strives to provide a comfortable and easy process, so we're thrilled to hear that we hit the mark for you. Thank you for the five-star review, Emilio!...
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Alex is an outstanding professional, knowledgeable, extremely passionate about his job and the industry and is just a great and caring person to work with. He has a deep understanding of the complexities of the business and industry and shared...
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Reply from Alexander Castellanos
December 9th, 2024 06:19 PM
Thank you for taking the time to share your experience, Hadas. We're thrilled to hear that Alex and his team at First Horizon Bank were able to provide you with the exceptional service that we strive to provide to all our customers. Alex's...
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Alex is an outstanding professional, very knowledgeable, extremely passionate about his job and the industry and is just a great and caring person to work with . I appreciateed his patience, expertise, experience and care throughout the process....
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Reply from Alexander Castellanos
January 27th, 2025 02:42 PM
Thank you so much for your glowing review, Hadas! It's fantastic to hear that Alexander Castellanos at First Horizon Bank was able to provide such outstanding service. His passion for the industry and dedication to clients shines through in...
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Alex and his team (Gisel) were extremely knowledgeable, and patient with our questions as first-time buyers, guided us through all loan options, and were easy to communicate with from beginning to end, no matter the time or place. Each step...
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Reply from Alexander Castellanos
November 27th, 2024 02:09 AM
Thank you for your positive feedback, Nathalie! We're thrilled to hear that you had a 5-star experience with Alexander and Gisel. Our team is dedicated to providing the best service possible, and we're so happy that we were able to guide you...
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ALEX! He truly made it great. The process was seamelsss. Alex provided us with so much information and guidance, we felt comfortable and supported from start to finish. His team, especially Gisel, was also amazing and so responsive. 10000%...
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Reply from Alexander Castellanos
November 4th, 2024 01:40 PM
Thank you, Veronica, for the fantastic review and the full 5-star rating you gave us. Your feedback about Alexander and his team, including Gisel, is truly appreciated. We are thrilled to hear that they made your experience seamless and informative,...
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Alex was amazing from start to finish - A+ service all around!
I would highly recommend him to anyone looking to buy a home.
He held my hand through the entire process and I really appreciate him.
Reply from Owner
November 4th, 2024 01:00 PM
Erin, Thank you for reaching out to us and sharing your experience! We appreciate your feedback and support!
^Henley
Alex was amazing from start to finish - A+ service all around!
I would highly recommend him to anyone looking to buy a home.
He held my hand through the entire process and I really appreciate him.
Alex Castellanos is phenomenal. He is professional, dependable and responsive. Overall, great experience.
Reply from Alexander Castellanos
October 25th, 2024 07:33 PM
Thank you, Michael, for such glowing feedback about Alex Castellanos. It's fantastic to hear that he has provided such an exceptional level of professional, dependable, and responsive service. At First Horizon Bank, we aim to create great experiences...
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Easy quick and excellent support and communication
Reply from Alexander Castellanos
October 14th, 2024 05:53 PM
Thank you for your positive feedback, Brandi. We're glad to hear that you had an easy and quick experience with our team. Alexander Castellanos will be pleased to know his support and communication were appreciated. We hope to continue providing...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.