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First Horizon Bank - Baton Rouge, LA
Baton Rouge, LA
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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It was a smooth and simple process from start to finish.
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Fast responses. Willingness to clarify if something was complicated.
Regardless of the time of day or day of the week, Mike was always quick to answer our questions and make sure we had what we needed at any given time. He was also very personable.
Regardless of the time of day or day of the week, Mike was always quick to answer our questions and make sure we had what we needed at any given time. He was also very personable.
Reply from Michael Hanna
September 17th, 2025 11:57 PM
You are a pleasure to work with, you made it so easy!!!
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Barbee was very responsive with a complicated loan application. I barrow money regularly on commercial properties but rarely for my personal home, she made navigating throught the home loan process a pleasure.
Reply from Barbee Pipes
September 10th, 2025 08:06 PM
Thank you Tom - it was a pleasure working with you guys!. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for your trust and I will keep you posted on the rates in the future.
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Barbee was so professional, kind and patient with all my questions! She made a potentially stressful process as smooth as possible. Highly recommend her services to anyone!
Reply from Barbee Pipes
August 29th, 2025 08:40 PM
Thank you so much Rob! I hope you guys love the house and get a golf cart 😀
My experience with Mike, a loan officer at First Horizon Bank, was disappointing and unprofessional. He initially promised a specific interest rate for a physician loan but repeatedly refused to lock it despite my daily requests, assuring me...
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Poor communication regarding credit card balances.
Reply from Monica Hebert
July 7th, 2025 04:02 PM
Hi Mr. Clay,I am Barbee’s manager, and we take these survey responses very seriously. I would be happy to talk with you to understand the specifics of what we could have done better so that we don’t have this experience with another client....
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Michael took care of the entire process and explained every step along the way in a manner that was easy to understand.
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Great to work with
21–30 of 80
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.