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First Community Mortgage - Cincinnati, OH, West Chester

Mortgage Service

West Chester, OH

4.95

(2,607)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 464-8626

West Chester, OH

https://www.firstcommunitymortgage.com/cincinnati-oh

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.95

(2,607)

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Working with Steve was such a positive experience. He is a true professional. Experienced, trustworthy, and genuine. I had a complicated and long process to get to my final sale and Steve stuck it out with me till the end. I would encourage...

Good experience and we closed quickly

Reply from Kaleb Tabor

September 11th, 2026 07:20 PM

Matthew, I'm pleased to hear that you had a good experience and that we were able to close quickly. Thank you for sharing your feedback!

Kevin ensured that we had all of the information necessary to make the best decision for refinancing our home. His communication was flawless. The process was extremely smooth and efficient. The results were superb

Reply from Kevin B. Gray - First Community Mor...

September 8th, 2026 03:29 PM

I'm pleased to know that you found the refinancing process smooth and efficient, Rich! It was my goal to provide you with all the necessary information and maintain clear communication throughout. Thank you for trusting me with your refinancing...

Steve kept us informed and worked to exepdite expedite the closing for is us . Top notch service. Thanks again Steve We appreciate you

Reply from Steve Maloney

September 9th, 2026 04:34 PM

Scot, thank you for your kind words about my service. I'm glad I could keep you informed and help expedite the closing process. I appreciate your support and am grateful for the opportunity to assist you.

I had a great experience working with Steve! It was my first time buying a home & he was beyond helpful and extremely patient. Answered all my questions and was constantly checking in with me! 10/10 couldn’t recommend more!

I would not want to work with anybody else on my mortgage. Steve knows his stuff, is great at communicating the process, and on top of all that is just an extremely nice guy. I would highly recommend him to anyone!

Kris was honest, direct, professional and respectful. His patience and expertise guided us through a difficult process. His enthusiasm was infectious and buoyed us when we were doubtful about the prospect.

Reply from Kris Brown

September 8th, 2026 04:23 PM

Olufemi, I appreciate your kind words and am glad that my honesty and guidance helped you through the process. It's great to know that my enthusiasm was encouraging during challenging times. Thank you for choosing First Community Mortgage for...

staff flexability

Reply from Steve Maloney

September 8th, 2026 07:23 PM

Diana, I appreciate your feedback on the flexibility of our staff. It's nice to know that this aspect was beneficial during your experience.

Information constantly changed, didn't appreciate the way I was spoken to or the fact I couldn't seem to ask questions without getting an attitude when I was being told something different every other day. It felt unprofessional and I felt...

Reply from Mary Kleespies - First Community Mo...

September 2nd, 2026 03:13 PM

Thank you for sharing your feedback. I'm genuinely sorry that you felt frustrated and unsupported during your loan process.There were unexpected changes throughout the transaction that created challenges and required adjustments along the way....

Easy to work with, prompt, and very straightforward!

Reply from Ann M. Lafferty

September 7th, 2026 06:57 PM

Elaine, I'm happy to hear you found the process easy and straightforward. Thank you for your positive feedback!

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About

Each of us has our own version of the American Dream. Whatever it is, it usually involves a place we call home. Since 2002, its been our mission at First Community Mortgage to help more and more people secure their piece of the American Dream. Because when people have a home, it gives them a foundation from which to grow, to do bigger things and, in turn, build better communities. And who wouldnt want to support that?

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2002

Time Zone

Eastern Standard Time (EST)

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