First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I have purchased three houses. Jeff is the only loan officer who I felt I had an actual relationship with. He was straightforward about rates from day one, and the rate he quoted me in our first conversation was the one we closed at. When we...
read more
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I truly appreciate your kind words, Kurt. It's gratifying to know that you felt a genuine connection during the process. Providing straightforward information and maintaining consistency with rates is something I prioritize. I understand how...
read more
for
Jeff was always quick to communicate and answer any questions. He gave me honest feedback, and was able to get me the best rate. I would recommend Jeff to anyone looking to buy a home!
Reply from Jeff Young
September 12th, 2026 12:29 AM
It's great to hear that my communication and honest feedback made a difference in your home buying process, Jeffrey. I'm pleased I could assist you in securing the best rate. If you have any more questions or need further assistance in the...
read more
for
Very professional and prompt.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
It's great to know you found my service both professional and prompt, Jason. If there's anything else I can assist you with or any questions you might have, don't hesitate to get in touch.
for
Failed to communicate and delayed closing by several days. He was completely unresponsive the day we were scheduled to close, and then claimed that they needed more documents they didn't get from the HOA (which he never flagged at any point...
read more
Reply from Michael Zerr
February 12th, 2026 02:25 PM
We regret to hear about the challenges you faced with our services, Jen. Your experience, particularly with delayed communication and unexpected issues on closing day, is not in line with our standards. We understand how crucial clear communication...
read more
for
Ryan was friendly and helpful and made the loan process very easy! A+ work
Reply from Ryan West
September 12th, 2026 12:18 AM
Arthur, I appreciate your feedback. It's encouraging to hear that I could make the loan process straightforward for you. If you have any more questions or need assistance in the future, please feel free to get in touch.
for
Mike was very responsive and a pleasure to work with!
Reply from Mike Warsop
September 12th, 2026 12:21 AM
It's great to hear that you found working with me to be positive and responsive, Amy. I'm here if you have any future questions or need assistance. Thank you for taking the time to share your experience. Mike
for
Jeff was absolutely amazing to work with throughout the entire mortgage process. He was personable, trustworthy, and took the time to explain every step so I always felt confident and informed. Communication was clear, timely, and honest, which...
read more
Reply from Jeff Young
September 12th, 2026 12:29 AM
Anthony, I'm pleased to hear that you felt well-supported and informed throughout your mortgage process. Providing clarity and timely communication is a priority for me, and it's rewarding to know it made a difference for you. I also believe...
read more
for
He helped to ensure closing within 15 business days. Even while he was out of office, he checked in and ensure the processes went smoothly. Thanks Tadd.
We had an excellent experience working with Jeff. He was professional, responsive, and made the entire process smooth and stress-free. He took the time to answer all of our questions and kept us informed every step of the way.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear that you had a seamless experience, Kayla. Providing professional and responsive service is important to me, so I'm pleased that you found the process smooth and stress-free. Helping you stay informed and answering all your...
read more
for
He is very informative and available. This message our experience very pleasant and easy. Would recommend.
Reply from John OGorman
September 12th, 2026 12:23 AM
Jacorrian, it's encouraging to hear that I was able to provide informative and accessible support, making your experience pleasant and straightforward. Your recommendation means a lot to me. Thank you for choosing First Federal Bank for your...
read more
1441–1450 of 14125
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.