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Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

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Disclaimer
Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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J
Joe S
San Antonio, TX
Posted on February 28th, 2024 05:56 PM
We were provided with excellent customer service with the entire process. We were treated as we were Family, very welcoming and always helpful.
M
Matthew M
Fleming Island, FL
Posted on February 21st, 2024 04:52 PM
Carrie was a pleasure to deal with and was always there if I had any questions. Would love to deal with Carrie again in the future if we look to refinance or purchase.
M
Maysaa H
San Antonio, TX
Posted on February 12th, 2024 01:23 PM
David is the best
A
Ashraf N
San Antonio, TX
Posted on February 8th, 2024 02:48 PM
Everything was smooth with sharing information and communication between us and the team members that’s make everything more clear and easy for everyone. Thanks for everything
C
Carlos A
Houston, TX
Posted on February 3rd, 2024 02:43 PM
What made this experience great was the customer service and knowledge to help us navigate through through the gray waters of first time home buying
R
Raymond Z
Willoughby, OH
Posted on February 1st, 2024 02:52 PM
Kept us on all transactions answered all questions quickly
R
Rory M
Livingston, TX
Posted on January 25th, 2024 06:19 PM
Carrie was really great, very passionate and always followed up.
J
Juan M
Kingwood, TX
Posted on December 30th, 2023 05:34 PM
The constant communication and quick responses just made everything great!
P
Pansy R
Manvel, TX
Posted on December 29th, 2023 02:39 PM
Prompt responses and patience throughout the process.
A
Armandina M
Kingwood, TX
Posted on December 29th, 2023 02:23 PM
Constant communication and updates.
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