

Northpointe Bank - Delaware, OH
Committed to making homeownership easy!
Delaware, OH

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
BJ and his team are great! They take wonderful care of my clients and keep the communication open always. We always enjoy working with him and look forward to working on more deals in the future!
Reply from BJ Maselli
April 20th, 2026 05:21 PM
Maurie,I really appreciate the kind words—means a lot coming from you. We take a lot of pride in making sure your clients are well taken care of and that you’re always in the loop every step of the way. It’s always a smooth and enjoyable process...
read more
I had an excellent experience working with BJ from North Point Bank from start to finish. As a homebuyer, the process can feel overwhelming, but BJ made everything smooth, clear, and stress-free. He was always available to answer my questions,...
read more
Reply from Owner
April 2nd, 2026 06:59 PM
Melvin, Thank you so much for the thoughtful review—I truly appreciate it. It was an honor working with you and helping you through your home purchase. More importantly, thank you for your service to our country. Assisting military veterans...
read more
I had an excellent experience working with BJ from North Point Bank from start to finish. As a homebuyer, the process can feel overwhelming, but BJ made everything smooth, clear, and stress-free. He was always available to answer my questions,...
read more
Reply from BJ Maselli
April 1st, 2026 02:57 PM
Melvin,Thank you so much for the thoughtful review—I truly appreciate it. It was an honor working with you and helping you through your home purchase.More importantly, thank you for your service to our country. Assisting military veterans is...
read more
Exceptionally easy to work with BJ. Knowledgeable, thorough, professional. Made the experience easy for us.
Reply from Owner
March 30th, 2026 02:02 PM
We appreciate your perfect rating, Margaret. Thank you for choosing my team and I @ Northpointe Bank!
BJ was always accessible and knowledgeable
Reply from BJ Maselli
March 30th, 2026 02:01 PM
Hello Margaret,
Thank you so much for the positive review! I really appreciate it & we always strive for top notch service and education.
Bj and mindi did everything they could to make the loan and closing process
Reply from BJ Maselli
March 13th, 2026 07:54 PM
Thank you Derek! We really enjoyed working with you on the purchase of your new investment property. Best of luck to you & always feel free to reach out with any questions you may have!
BJ was very responsive and always willing to help even on vacation with his family. He explained everything clearly which helped a lot since we were first time home buyers. Couldn't have asked for a smoother transition into our new home!
read more
Reply from BJ Maselli
March 11th, 2026 07:33 PM
Casey,Thank you so much for the great review! It was truly a pleasure helping you through your first home purchase. I know the process can feel overwhelming at times, so I’m glad I was able to help explain everything and make it as smooth as...
read more
BJ and his team made our loan process a breeze. He was always available to answer questions and guide us to the results best for us. It was nice working with someone you can trust and works towards the best outcome.
Reply from Owner
March 11th, 2026 07:30 PM
Thank you so much for the kind words! It was truly a pleasure working with you throughout the process and I’m glad my team and I were able to make everything feel smooth and straightforward for you. We always strive to be available and guide...
read more
Communication was impeccable
Reply from BJ Maselli
March 3rd, 2026 02:42 PM
Thanks John, we really appreciate the feedback!
The communication was top notch All questions were addressed immediately .
Reply from BJ Maselli
March 2nd, 2026 08:53 PM
Pamela,
Thank you for the kind feedback! Clear and timely communication is very important to me, so I’m glad all of your questions were addressed quickly. I truly appreciate the opportunity to work with you.
51–60 of 155
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender