

Northpointe Bank - Delaware, OH
Committed to making homeownership easy!
Delaware, OH

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I had a great experience with my loan at the Northpointe bank because the process was seamless and straightforward from start to finish. BJ and team were incredibly helpful, answering all my questions and guiding me through every step of the...
read more
Reply from BJ Maselli
January 8th, 2025 02:57 PM
Thank you for the stellar review, Jeffrey! It's fantastic to hear that you had a seamless and straightforward experience with your loan at Northpointe Bank. My team and I work diligently to ensure the process is clear and easy to understand,...
read more
10 out of 10 recommend working with BJ , super helpful and willing to do anything to help
Reply from BJ Maselli
January 8th, 2025 02:59 PM
It's fantastic to hear that you had such a positive experience with my team at Northpointe Bank, Ryann! Thanks for taking the time to share your feedback. We look forward to serving you again in the future!
Great work and excellent team!
Reply from BJ Maselli
January 8th, 2025 03:02 PM
Thank you so much for the kind words Thitichai! We work extremely hard to make the process as easy and stress-free as possible. I look forward to working with you in the future on your financing needs. Thank you!
Great place of business, BJ was highly responsive throughout my first home buying process and provided great details on every step so I felt very informed about my decisions. Would highly recommend!
Reply from Owner
April 10th, 2025 08:48 PM
We are thrilled to hear about your positive experience with my team here at NPB during your home buying process. Ensuring our clients feel informed and supported is a top priority for us. Thank you for your high recommendation.
BJ was thorough and helpful through the entire process. I appreciate him going the extra mile and also communicating with me to help save the deal. It’s been a great experience.
Reply from BJ Maselli
January 8th, 2025 03:04 PM
Thank you for your incredibly positive feedback, Manish. It's wonderful to hear that my team and I were able to provide excellent service, going the extra mile to ensure a smooth transaction. Your satisfaction is the greatest testament to the...
read more
Matter working with BJ and his team, I will never use another lender!
Reply from BJ Maselli
January 8th, 2025 03:05 PM
Thank you, Daphne, for taking the time to write such a positive review about my team and I here at Northpointe Bank. I look forward to assisting you in the near future!
Carl and his team are fantastic. They made our loan process so smooth and simple. Answered any questions we had quickly.
Reply from Owner
April 10th, 2025 08:49 PM
We are thrilled to hear that my team provided you with a smooth and simple loan process. Your satisfaction is important to us, and we are glad that your questions were answered promptly. Thank you for your positive feedback.
Great experience. Made the process simple for this single father and business owner.
Reply from BJ Maselli
January 8th, 2025 03:34 PM
Thank you, Douglas, for your 5-star rating and for taking the time to share your great experience with my team here at Northpointe Bank. We're thrilled to know the process was made simple for you, especially as a single father and business...
read more
More communication
Reply from BJ Maselli
January 8th, 2025 03:36 PM
Thank you for the feedback Ndemezeh, I really appreciate it.
Always attentive and gets the job done
Reply from BJ Maselli
January 8th, 2025 03:33 PM
Thank you for the kind words Tabitha! My team and I work extremely hard to provide the best customer service and I appreciate your feedback.
131–140 of 155
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender