Waterstone Mortgage - Ashburn, VA
Ashburn, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Service was great, informative and fair. The only I would like different is to have a more clear and easier way to pay my mortgage. I'll need to look at my paperwork to figure out what I need to do.
Reply from Carrie Fincham
March 23rd, 2025 11:18 PM
Hi Julie - the notary should have pulled out the first payment letter from your closing package and placed it on top. I will call you before your payment is due, to ensure you have the proper instructions, and email you a copy of the first...
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Waterstone Mortgage - Ashburn, VA
Carrie Fincham is amazing!!! She was so kind and thoughtful through the entire process! She called regularly to be sure I had all of the information I needed and she kept me informed every step of the way. She truly cared about my situation...
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Waterstone Mortgage - Ashburn, VA
Carrie Fincham is amazing!!! She was so kind and thoughtful through the entire process! She called regularly to be sure I had all of the information I needed and she kept me informed every step of the way. She truly cared about my situation...
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Reply from Owner
January 8th, 2026 11:57 AM
Thank you for taking the time to write this review, Deborah! We are happy to hear your loan experience was a smooth and easy process, thanks to Carrie. We look forward to working with you again, should you have future homebuying or refinancing...
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Entire staff was very quick and thorough to make sure the refinance was closed as quickly as possible
Reply from Carrie Fincham
March 23rd, 2025 11:18 PM
Thank you Kristen, for trusting us to help you! We appreciate the opportunity to serve you!
Carrie was amazing!!! She kept me informed at every step of the process, made sure I understood every detail, and got me to exactly where I needed to be financially! I will absolutely recommend her to any friends buying a home!
Reply from Carrie Fincham
March 23rd, 2025 11:19 PM
Enjoy your beautiful new home! It's been our pleasure to help you get into such a fine new home!
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Waterstone Mortgage - Ashburn, VA
Waterstone Mortgage - Ashburn, VA has received a review with 5 star rating from Kristen J
Reply from Owner
January 8th, 2026 11:57 AM
Thank you for the 5-star rating, Kristen. Stay in touch.
We were very happy with our very first home purchase. Trevor handled everything and helped us out when we didn’t quite know what to do. It is a testament to his patience that he stuck with us till the end. 😁 We will contact him again when...
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Reply from Trevor Rollison
March 5th, 2025 05:50 PM
Hi Billie, Thank you so much for your kind words! I'm thrilled to hear that you were happy with your first home purchase. It was a pleasure working with you and guiding you through the process. I'm glad my patience and support helped make the...
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I wasn't sure being a first time homebuyer how the process was going to go but once we met and spoke with Trevor Rollison all my fear disappeared. We couldn't have asked for a better and more knowledgeable person to guide us through the home...
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Reply from Trevor Rollison
March 5th, 2025 05:51 PM
Kevin, thank you so much for your kind words. It was a pleasure working with you and helping you through the process of buying your first home. I'm thrilled to hear that we could make the experience smooth and stress-free for you. Your trust...
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It's always a pleasure working with Trevor Rollison. Highly recommend!
Reply from Trevor Rollison
March 5th, 2025 05:52 PM
Gerald, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It's always a pleasure working with you as well, and I truly appreciate your recommendation. Looking forward to assisting you with any future...
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Waterstone Mortgage - Ashburn, VA
Cathy Bishop is amazing and Waterstone was great to work with!
Reply from Owner
January 8th, 2026 11:57 AM
Thank you for this glowing review, Brian! We're ecstatic you had such a wonderful experience with Cathy. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions