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Ruoff Mortgage - Crown Point, IN

Crown Point, IN

4.97

(1,210)

Mortgage

Mortgage Loan Officer

Contact Info

(219) 323-3511

Crown Point, IN

https://www.ruoff.com/lending-centers/crown-point

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.97

(1,210)

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5 Star

99%

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1 Star

Mary was punctual, kind, and easy to talk to with extremely fast communication. We appreciated all her help.

Mary was very responsive throughout the whole process.

Communication was great and everything was dealt with as quickly as possible to get us closed on our new home.

Mark went out of her way to ensure my application was handled as quickly as possible after my first lender fell through. Had no problems at all!

Ruoff Mortgage - Crown Point has received a review with 5 star rating from Debbie F

Reply from Owner

March 23rd, 2022 09:04 PM

Hi, Debbie. Thank you very much for your rating! We are glad you had a pleasant experience.

Kate was amazing and was there to help me with every step from the pre-approval process down to the day of closing. She provided the best customer service and kept me updated with any and all information I needed to know about or provide for...

As a first time home buyer, I had the slightest clue on everything that needed to be done. Kate was extremely accessible and responsive to my questions and made the whole process easy.

Ryan has always been available to me during our transactions. He goes above and beyond always. He gets my deals done so quickly. Before the contract says. He explains things very thoroughly to my clients and always follows up with me. He is...

Reply from Owner

March 18th, 2022 12:28 PM

Thank you Mary for taking the time to share your experience with the Ruoff Mortgage team. We appreciate your partnership and look forward to creating more positive home buying experiences for our mutual customers.

Cindy was a huge help for a couple of clueless first time home buyers! She made everything really straight forward and was even able to get us a quick close. Don't be a screw-off, go with Ruoff!

Reply from Owner

March 17th, 2022 02:27 PM

Hi, Dan. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers! Good slogan as well!!

Ruoff Mortgage is very easy to work with but the hideous amount of spam you will receive in the mail after closing has completely changed my view of this company. They clearly have a disregard for environment. You will get spam disguised as...

Reply from Owner

March 17th, 2022 02:41 PM

Although it may appear as such, this unsolicited mail does not come from Ruoff Mortgage. Once a mortgage is recorded with the county, it becomes a matter of public record. Unaffiliated companies often obtain lists of recently recorded mortgages...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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