Ruoff Mortgage - Crown Point, IN
Crown Point, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kate was amazing to work with! Very professional and knowledgeable about the whole process . She made buying a new home very easy and enjoyable!!
Reply from Kate Cusack, Ruoff Mortgage
June 4th, 2025 05:41 PM
Thank you so much for the kind words, Ben! You were wonderful to work with!
Kate is super personable and easy to work with. She made sure our entire process was seamless.
Reply from Kate Cusack
June 4th, 2025 05:42 PM
Thank you so much, Samantha! Congratulations to you and your family!
Easy process
Reply from Mary Karabatak, Ruoff Mortgage
October 23rd, 2025 01:37 AM
I appreciate your feedback on the process, even though it's brief. If there's anything else you wish to discuss or need further assistance with, please don't hesitate to contact me.
Everything was perfect from start to finish. Our loan officer was super knowledgeable and helpfu, and the entire experience was surprisingly simple.
Reply from Kate Cusack
June 4th, 2025 05:42 PM
Thank you so much, Zac! It was wonderful working with you and Rylee!
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Ruoff Mortgage - Crown Point
I left unsatisfied and with alot of question wished I would have just stayed with my original lender from the start. No more comments I don't know how this place has 4 9 out of 5! I'm not happy or satisfied!
Reply from Owner
May 30th, 2025 06:23 PM
We appreciate the candid feedback about your recent experience with us and are truly sorry that we did not meet your expectations. Borrower satisfaction is a top priority at Ruoff. With that said, we would like an opportunity to learn more...
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Kate Cusack, Ruoff Mortgage has received a review with 5 star rating from Ashley S
Reply from Owner
May 20th, 2025 08:41 PM
Thank you, Ashley!
As a first time homebuyer I've heard many horror stories about the homebuying process. I was so nervous going in, but after my first phone call with Kate I immediately knew I was in good hands. Kate was very friendly and bubbly and a chunk...
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Reply from Kate Cusack, Ruoff Mortgage
May 20th, 2025 08:42 PM
Thank you so much, Ashley! You and your family were amazing to work with and I am so excited for you all getting the perfect first home!!
Kate is extremely knowledgeable and one of the friendliest and most personable people I have worked with. I would recommend her services to anyone!
Reply from Owner
May 20th, 2025 08:42 PM
Thank you so much, Jared!! It was great working with you again!!
Kate is extremely knowledgeable and one of the friendliest and most personable people I have worked with. I would recommend her services to anyone!
Reply from Kate Cusack, Ruoff Mortgage
May 20th, 2025 08:42 PM
Thank you, Jared!! It was great working with you again!
Very good with answering ask questions and concerns and very patient with me
Reply from Julie Spangler
May 26th, 2025 03:25 PM
I'm thrilled to hear that I was able to address your questions and concerns effectively. Your patience throughout the process is greatly appreciated. Thank you for your kind words.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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