Cornerstone First Mortgage - Orange Beach, AL — 4.88★ Mortgage Loan Officer in Orange Beach, AL

Communication was great upfront , but got a little difficult after rate lock. Brian Was helpful, but his support staff rarely answered the phone and was more difficult to communicate with.

Reply from Brian Lynch

April 14th, 2026 02:32 PM

I am glad to receive your response. How can I better improve myself to a 5-star rating experience?

Communication was open and he was always responsive to our questions .

Reply from Brian Lynch

April 13th, 2026 07:31 PM

Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.

Working with Eddie was a breeze! My experience was literally seamless. He got me clear to close 2 weeks before my closing. FHA with no real expectations and I couldn't have asked for a better team to work with. I didn't think it could be that...

Reply from Eddie Hicks

August 3rd, 2026 07:40 PM

I'm glad to hear that your experience felt seamless, Kayla. Getting you clear to close well ahead of time was a priority for me. It's rewarding to know that everything exceeded your expectations with an FHA loan. If there's anything more I...

Great job communicating with us since we aren't local.

Reply from Chad Hampton

April 8th, 2026 01:38 PM

It was great working with you. Thanks again for putting your trust in us.

Eddie was amazing to work with! His communication was always clear, timely, and easy to understand, which made the entire process feel smooth and stress-free. We always knew what to expect and felt supported every step of the way. Highly recommend!...

Reply from Eddie Hicks

August 3rd, 2026 07:40 PM

I appreciate your kind review, Kristina. It's wonderful to hear that the communication and process felt smooth and stress-free for you. Making sure you were supported and informed throughout was my priority. Thank you for the recommendation,...

As a Realtor, knowing that my clients can count on their lender for great communication and superb advice is crucial to my business. Donna excels exponentially in both areas. She is kind, knowledgeable, timely and an out of the box thinker...

Reply from Owner

April 13th, 2026 01:16 PM

I appreciate your kind words, Lisa. I'm pleased to know that my communication and advice have been valuable to your clients and business. It's my goal to ensure every transaction is as smooth as possible. Thank you for your recommendation!

As a Realtor, knowing that my clients can count on their lender for great communication and superb advice is crucial to my business. Donna excels exponentially in both areas. She is kind, knowledgeable, timely and an out of the box thinker...

Reply from Donna Dunn

April 13th, 2026 01:16 PM

I appreciate your kind words, Lisa. I'm pleased to know that my communication and advice have been valuable to your clients and business. It's my goal to ensure every transaction is as smooth as possible. Thank you for your recommendation!

Great customer service by friendly, helpful people.

Reply from Chad Hampton

April 7th, 2026 01:57 PM

I really appreciate the feedback and am looking forward to working with you again.

My client and myself had a great experience working with Chad. Communication was clear and consistent throughout the entire process and Chad kept everyone informed every step of the way. I would highly recommend.

Reply from Chad Hampton

April 7th, 2026 12:29 PM

It was great working with you. Thanks again for putting your trust in us.

Donna Dunn has received a review with 5 star rating from Karla B

Reply from Owner

April 9th, 2026 06:37 PM

Thank you for your positive rating, Karla. If you have any thoughts to share or need anything in the future, feel free to reach out.