

Ruoff Mortgage - Columbus GA
Columbus, GA

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Reviews from Web
I have now bought two homes through Ruoff and Amy Schroeder. I truly don’t believe either of my homes (one way under appraised and one had an extremely difficult builder) would have closed on time or gone as stress free if I didn’t work with...
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I have now bought two homes through Ruoff and Amy Schroeder. I truly don’t believe either of my homes (one way under appraised and one had an extremely difficult builder) would have closed on time or gone as stress free if I didn’t work with...
read more
Reply from Owner
June 19th, 2023 12:42 PM
Greetings Amanda,Thank you for taking the time to leave a positive review about your experience with Ruoff Mortgage and Amy Schroeder. We are thrilled to hear that you had a stress-free home buying process and that Amy was able to provide excellent...
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Amy was on top of everything during our entire process. I never worried about anything. She kept me informed during the entire process and understood the importance of peace of mind so that we could plan accordingly! Highly recommend!
Amy was on top of everything during our entire process. I never worried about anything. She kept me informed during the entire process and understood the importance of peace of mind so that we could plan accordingly! Highly recommend!
Reply from Owner
June 19th, 2023 12:44 PM
Greetings Justin, Thank you so much for taking the time to leave such a great review for Amy and Ruoff Mortgage. We're thrilled to hear that she was able to make the process stress-free for you and that you were happy with the level of communication...
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My mortgage has been with Ruoff for more than 5 years, bought and refinanced with them. Their efficiency and communication is top notch.
Reply from Owner
June 19th, 2023 12:48 PM
Greetings Martin,Thank you for taking the time to share your positive experience with Ruoff Mortgage. We strive to provide top-notch service and efficient communication throughout the mortgage process. We appreciate your loyalty as a long-term...
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Amy and her team did everything great given the time constraints in our situation.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm truly grateful for your positive feedback, Laurence. It was a pleasure to help you navigate through your situation within the time constraints. Our team at Ruoff Mortgage always strives to provide the best service possible. We look forward...
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Nothing towards Ruoff Mortgage but the the company we went through to refinance our home was unprofessional throughout the whole process. Goggans Stutzman did not greet us when we came in, the company did not wire our check that we voiced to...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you for taking the time to leave a review. While I'm glad to hear that your feedback is not directed towards Ruoff Mortgage specifically, I'm still disappointed that your journey with the closing attorney wasn't as smooth as it should...
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We have auto payment set up and have paid on time, every month since working with Ruoff and have the bank statements to prove it. I received a bogus late fee of $74 and called to speak to someone. My husband is deployed and we have zero communication...
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We have auto payment set up and have paid on time, every month since working with Ruoff and have the bank statements to prove it. I received a bogus late fee of $74 and called to speak to someone. My husband is deployed and we have zero communication...
read more
Reply from Owner
June 13th, 2023 05:18 PM
We sincerely apologize for your experience, but we thank you for sharing this with us. We'd like to know more about the situation so we can research this further to assist you. With that stated, can you send us more details about the loan and...
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I have had the pleasure of working with Ms. Amy not once, but twice on two different homes. I knew the second I found out she was licensed in another state that I would be using her. From the first encounter years ago, to our current day, she...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Steven, Thank you so much for the glowing review and the perfect rating! I'm absolutely thrilled to hear your positive feedback. Helping clients like you in their homeownership journey and making the process as easy as possible is always...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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