Ruoff Mortgage - Columbus, IN
Columbus, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great to work with, very knowledgeable and got us approved for our loan in 2 days
Reply from Owner
August 6th, 2025 03:59 PM
Thank you Jan! It was a pleasure working with you.
Samantha was very personable and quick to respond. She got us approved for our loan in 2 days time.
Reply from Samantha Rich
July 12th, 2025 09:46 PM
Thank you Jan! It was a pleasure working with you.
The only reason I stayed with Ruoff was because of how well Samantha took care of us. The underwriters were VERY difficult to work with. They ask questions that had NO bearing on a loan. The assistant DeDe worded an email in a very offensive...
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Reply from Samantha Rich
August 6th, 2025 04:19 PM
I'm truly grateful for your acknowledgment, Jack. I'm glad I could make a positive impact during your experience, although I regret that other aspects didn't meet your expectations. Your feedback about the underwriters and communication from...
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for
Eli Harmon, Ruoff Mortgage
Eli Harmon, Ruoff Mortgage has received a review with 5 star rating from Derek S
for
Eli Harmon, Ruoff Mortgage
Kept me on track and on time
for
Eli Harmon, Ruoff Mortgage
I recently had a disappointing experience with Ruoff Mortgage. They assured me that I would be able to recast my loan, which was a significant factor in my decision to go with them. Due to closing on a house, I was selling and a house I was...
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for
Eli Harmon, Ruoff Mortgage
Eli an team stayed in constant communication the whole way. always answered all questions promptly. would recommend to anyone that was start this journey.
Reply from Eli Harmon
July 10th, 2025 03:30 PM
Thank you for highlighting the constant communication throughout your experience, Bryant. I'm pleased to know that I was able to answer all your questions promptly. I truly appreciate your recommendation and am glad to have been part of your...
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for
Eli Harmon, Ruoff Mortgage
Great communication!
Reply from Eli Harmon
July 5th, 2025 04:07 PM
I'm glad to hear that you found the communication to be great, Laurie. It was a pleasure assisting you, and I appreciate your feedback.
The videos and visuals helped for when it was time to discuss and think it over later!
So easy to work with. Professional but also friendly and personable. Very knowledgeable and experienced.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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