Ruoff Mortgage - Columbus, IN
Columbus, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Communication
Reply from Samantha Rich
August 28th, 2025 05:04 PM
I'm glad to hear that communication met your expectations during this process. Ensuring clarity and keeping everyone informed is always a priority. Thanks for taking the time to leave feedback!
Samantha London, Ruoff Mortgage has received a review with 5 star rating from Samantha C
Reply from Owner
August 20th, 2025 02:33 PM
I'm so glad to hear that you found the experience smooth and thorough. It was a joy helping you through the process and making sure everything was clear and manageable. Thank you for your kind feedback and for trusting me with your mortgage...
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Samantha was absolutely amazing to work with! She answered every question( there was a lot! ) and never made me feel like it was too much! Can definitely say working with her feels like working with a friend because she's so nice and supportive!...
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Reply from Samantha Rich
August 19th, 2025 04:10 PM
I'm so grateful for your kind words. It's wonderful to know that you felt supported and comfortable asking all your questions throughout the process. Being there for my clients every step of the way is important to me, and I'm very happy to...
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Jason fights for our best interests glad he's part of our team!
for
Eli Harmon, Ruoff Mortgage
you care about your clients and you help them find what they need with a big smile .
Reply from Eli Harmon
August 25th, 2025 05:40 PM
I'm glad you felt well-supported, Hugues. It's important to me to ensure that my clients' needs are met, and I'm pleased to know this came through in our interactions. If there's anything else I can assist you with in the future, please feel...
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Samantha was wonderful to work with. She was very knowledgeable and navigated us easily through the entire process.
Reply from Owner
August 13th, 2025 01:24 PM
I'm so glad to know that you found the process smooth and felt well-guided throughout. It's truly rewarding to hear that my approach made a difference for you. Thank you for your kind words and for trusting me with your mortgage journey.
Wonderful experience, Samantha went above and beyond for us. Thank you!
Reply from Samantha Rich
August 12th, 2025 06:04 PM
Thank you so much for sharing your wonderful experience. It truly means a lot to know that I could support you throughout the process. I'm grateful for the opportunity to assist you, and I appreciate your kind words.
The communication was excellent and Samantha was wonderful to work with. She answered any and all questions in a very timely manner. Would highly recommend her.
Reply from Samantha Rich
August 12th, 2025 06:04 PM
I'm very happy to know that you found the communication to be excellent and felt well-supported throughout the process. I strive to be responsive and helpful, so your acknowledgment means a lot. Thank you for your kind recommendation, and for...
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My husband & I bought our first home together in May and she was our home loan girl! She helped us all along the way. Answering my questions no matter what time or day, letting us know the next steps in the process and giving advice when we...
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Reply from Owner
August 7th, 2025 03:25 PM
Thank you so much for your kind review, Macy. It was a joy to help you through the home loan process and provide the guidance you needed. I'm glad to hear that my support and availability made a difference for you. If you ever have more questions...
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for
Eli Harmon, Ruoff Mortgage
Eli was very helpful throughout the entire process. He made sure we had all the information in lingo we could understand to make the best decision for our family!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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