

Ruoff Mortgage - Columbus, IN
Columbus, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Excellent these people make it happen!
Answered all my questions and worked with me through and troubles I had very quick to respond and any hour
Reply from Eli Harmon
November 3rd, 2025 04:27 PM
I appreciate your feedback, Steven. It's great to know I could assist you promptly and address your concerns at any time. Ensuring clear communication is important to me, and I'm glad it made a positive impact on your experience. If there's...
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Jason is very easy to work with he explains everything and makes sure he gets you the best rate.
Reply from Jason Kain
November 21st, 2025 02:51 PM
I'm pleased to know you found working with me straightforward and that my explanations were clear. Ensuring you get the best rate possible is always a top priority for me. Thank you for your encouraging feedback.
I had an outstanding experience working with Jason. From the very beginning, he stayed in touch with me about mortgage rate trends and reached out as soon as the rates reached a point where it made sense to refinance. His proactive communication...
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Reply from Jason Kain
November 21st, 2025 02:52 PM
I appreciate the thoughtful review and am glad to hear that the refinancing process was smooth and stress-free for you. I strive to provide proactive communication and timely updates, so it's gratifying to know it made a difference for you....
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Eli was fantastic! Could not have asked for a better loan officer. He answered all my questions, kept me updated throughout the process, called and/or texted with urgent issues, and worked closely with underwriting to get my new mortgage approved...
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Samantha London, Ruoff Mortgage has received a review with 5 star rating from Halle “ R
Reply from Owner
October 15th, 2025 05:52 PM
I appreciate your positive rating. Thank you for choosing Ruoff Mortgage. I hope you and your husband enjoy your new home!
Samantha was absolutely incredible, and as first time homebuyers, my husband and I could not have navigated the loan borrowing process without her. I was most impressed not only by her knowledge, but also her ability to connect with us on a...
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Reply from Samantha Rich
October 10th, 2025 03:37 PM
I'm pleased that I could assist you and your husband with your first homebuying experience. It's important to me to connect with my clients and guide them through the process with clarity and empathy. Your feedback is greatly appreciated, and...
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He was extremely responsive, answered all of our questions and knowledgeable . He made this process seamless for us
Reply from Jason Kain
November 21st, 2025 02:52 PM
Thank you Brit!
Everything about the entire process was great.
Reply from Jason Kain
November 21st, 2025 02:52 PM
Thanks Will!
Very clear and concise. Helpful communication. Answered all questions quickly. Very friendly.
Excellent service.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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